Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randall Shoemaker

HAMILTON

Summary

Dedicated HVAC Technician with extensive experience at MSD, specializing in diagnosing and repairing complex HVAC systems. Proven track record in enhancing customer satisfaction through effective communication and expert troubleshooting. Skilled in electrical wiring and committed to safety, ensuring optimal system performance and longevity. Recognized for mentoring junior technicians and fostering strong client relationships.

Overview

14
14
years of professional experience

Work History

HVAC Technician

MSD
09.2019 - 03.2025
  • Conducted diagnostic procedures on HVAC systems to identify underlying problems.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
  • Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.

HVAC Technician

Cincinnati Air Conditioning
04.2011 - 09.2019

Diagnosed and repaired HVAC system issues.

Facilitated customer interactions to address their demands and schedules.

Conducted routine servicing of client machinery.

Education

Ross High School
Ross, Ohio
06.1991

Skills

  • Technical troubleshooting
  • Electrical wiring
  • System troubleshooting
  • Leak checks
  • Package and split systems
  • Heating systems
  • Air conditioning
  • Certified HVAC technician
  • Focused on safety
  • Cooling systems maintenance
  • Valid state driver's license
  • Gas furnaces
  • Soldering
  • EPA regulations
  • Adaptable
  • Recovering and recycling
  • Troubleshooting expertise
  • Licensed refrigeration technician
  • Customer focused
  • Blueprint reading
  • Chiller systems
  • Variable frequency drives
  • Boiler operations
  • Chillers
  • Equipment maintenance

Timeline

HVAC Technician

MSD
09.2019 - 03.2025

HVAC Technician

Cincinnati Air Conditioning
04.2011 - 09.2019

Ross High School
Randall Shoemaker