RANDALL SLIFER
Fayetteville,AR
Summary
Successful professional qualified by over twenty-six years of visible achievements in the food service/hospitality industry. Veteran Restaurant Owner with hands-on experience in all areas of restaurant operations. Excellent communication, organizational and conflict resolution skills. Proven history of raising profits through maximized productivity and customer satisfaction.
Overview
17
17
years of professional experience
Work History
Restaurant Owner
The Hill's Hideaway
2021.12 - 2024.01
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Created an inventory management system from the ground up to minimize waste and control food and beverage costs.
- Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
Regional Manager
Buffalo Wild Wings
2019.06 - 2021.12
- Responsible and maintained operational standards for six locations.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, regional based contests, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
General Manager
Buffalo Wild Wings
2017.08 - 2019.06
- Oversee the entire operations of the restaurant and working directly with the General Manager and the Regional Manager
- Responsible for all hiring, training and continued development of the entire staff
- Responsible for progressive disciplinary action for staff performing below standards working with the employee to meet and exceed standards
- Responsible for all financials including monthly Profit and Loss Statements
- Responsible for cash and deposit reconciliation daily
- Responsible for all food and beverage purchases including remaining within budget restraints
- Responsible for all opening and closing restaurant duties.
Assistant General Manager
Buffalo Wild Wings
2016.07 - 2017.08
- Oversee the entire operations of the restaurant and working directly with the General Manager and the Regional Manager
- Responsible for all hiring, training and continued development of the entire staff
- Responsible for progressive disciplinary action for staff performing below standards working with the employee to meet and exceed standards
- Responsible for all financials including monthly Profit and Loss Statements
- Responsible for cash and deposit reconciliation daily
- Responsible for all food and beverage purchases including remaining within budget restraints
- Responsible for all opening and closing restaurant duties.
Manager
The Distillery Restaurant
2007.07 - 2016.07
- Oversee all aspects of the business supervising 50 staff members and overseeing the operations in the FOH and assisting in BOH operations weekly for the operation that exceeded 3.3 million dollars yearly sales volume
- Responsible for financials including monitoring cost of goods and labor
- Responsible for cash and deposit reconciliation daily
- Responsible for liquor, beer and wine ordering
- Responsible for all opening and closing restaurant duties
- Two new store openings in Victor and DeWitt
- Responsible for development of the teams including all hiring and training
- Worked with the management team to see same store sales increase between 2% and 3% of total sales at The Distillery Restaurant
- Trained and developed all FOH and BOH staff members utilizing the training material provided
- Produced schedule through an on line scheduling tool for 40 staff members on a weekly basis
- Weekly Inventory for both Food and Beverage
- Serve Safe Certified by the National Restaurant Association
- Responsible Alcohol Service Certified.
Education
A.A.S IN LIBERAL ARTS -
Monroe County Community College
Rochester, NYBishop Kearney High School -
Rochester
Skills
- Labor Cost Controls
- Staff Leadership
- Waste Reduction
- Revenue Generation
- Health Code Compliance
- Staff Management
- Cost Control
- Financial Planning
- POS System Operation
- Business marketing
Timeline
Restaurant Owner
The Hill's Hideaway
2021.12 - 2024.01
Regional Manager
Buffalo Wild Wings
2019.06 - 2021.12
General Manager
Buffalo Wild Wings
2017.08 - 2019.06
Assistant General Manager
Buffalo Wild Wings
2016.07 - 2017.08
Manager
The Distillery Restaurant
2007.07 - 2016.07
A.A.S IN LIBERAL ARTS -
Monroe County Community College
Bishop Kearney High School -
Rochester
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