Randall Stewart
Keystone Heights,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Over 25 years of sales and management experience with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
27
27
years of professional experience
Work History
Manager/Sales
Xtreme Polishing Systems
Jacksonville , FL
01/09/23 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Oversaw inventory management activities including ordering supplies as needed.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
Sales and Design Consultant
Mulch & More
Jacksonville , FL
02.2018 - 12.2022
- Resolved customer complaints or escalated them as needed for resolution by upper management personnel.
- Developed innovative design concepts for a variety of clients.
- Collaborated with clients to identify design needs and develop creative solutions.
- Created skhes, illustrations, logos and other graphic elements to be used in various projects.
- Drafted comprehensive reports outlining project progress and deliverables.
- Researched industry trends and competitors' designs to inform strategies and decisions.
- Executed production tasks including asset creation, file preparation, proofreading.
- Worked closely with stakeholders from different departments to ensure successful outcomes.
- Presented final designs to clients for review before implementation.
- Analyzed customer data and feedback in order to improve product performance.
- Kept clients' budget in mind while preparing projects and consistently stayed under budget.
Sales
United Pavers
Jacksonville , FL
02.2015 - 12.2017
- Developed and maintained relationships with clients through regular communications, meetings and follow-up phone calls.
- Identified potential customers and developed strategies to target them effectively.
- Conducted market research to identify customer needs and determine competitive pricing strategy.
- Prepared sales presentations, proposals, contracts and other documents for customers.
- Researched industry trends, competitor offerings and customer feedback.
- Provided technical advice on products or services to customers.
- Maintained accurate records of all sales leads, opportunities and client interactions in CRM system.
- Disclosed terms of sales with customers and reviewed sales with management.
- Assisted with training new sales representatives on product knowledge and sales techniques.
- Maintained accurate records of all sales activities including customer contacts, presentations, sales leads, account statuses.
- Maintained accurate records of all sales activities including client contact information, purchases, sales, payments.
- Monitored daily sales a.
- Documented and tracked sales in database and reported month-end sales to supervisor.
- Outperformed sales targets.
- Used sales forecasting and strategic planning to verify sales and profitability of products, lines, and services.
Landscape Design
Owner Lighthouse Landscape
Jacksonville , FL
02.1998 - 12.2014
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Researched potential partners in order to expand services offered.
- Developed store policies and procedures to ensure customer satisfaction.
- Created a unique shopping experience for customers by providing personalized service.
- Organized and scheduled staff to maximize efficiency in the store.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Analyzed financial data to identify trends that could improve operational performance.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Tracked employee performance and provided feedback regularly to ensure quality standards were met.
- Oversaw the maintenance of all equipment used in the store's operations.
- Identified areas of improvement for increased productivity or cost savings initiatives.
- Prepared for new product lines and seasonal changes by running in-store and online clearance events.
- Set pricing structures according to market analytics and emerging trends.
- Researched various plants, trees, shrubs and flowers to determine which are best suited for each project.
- Trained staff members in proper safety procedures when working on landscaping projects.
- Attended trade shows related to the industry in order to stay up-to-date on new products and services available.
- Built pergolas, retaining walls, decks, and large, and small scale water features to enhance grounds.
Owner
Mucho Mulch & Stone
Jacksonville , FL
02.2003 - 12.2010
- Taught and trained new sales personnel on customer service and sales techniques.
- Disclosed terms of sales with customers and reviewed sales with management.
- Assisted with training new sales representatives on product knowledge and sales techniques.
- Maintained accurate records of all sales activities including customer contacts, presentations, sales leads, account statuses.
- Maintained accurate records of all sales activities including client contact information, purchases, sales, payments.
- Supported the sales process by providing technical expertise during pre-sales engagements.
- Provided training and support to field sales representatives on the use of pharmaceutical sales software.
- Monitored daily sales a.
- Assisted Sales Managers in preparing proposals, contracts, quotes and other sales documents.
- Forecasted future sales volume by analyzing historical sales data, customer feedbacks and market research reports.
- Compiled daily sales reports and provided insights on customer preferences and sales patterns.
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
Education
Business Management
FCJ
Jacksonville, FLSkills
- Expense Tracking
- Contract Management
- Staff Development
- Financial Management
Timeline
Sales and Design Consultant
Mulch & More
02.2018 - 12.2022
Sales
United Pavers
02.2015 - 12.2017
Owner
Mucho Mulch & Stone
02.2003 - 12.2010
Landscape Design
Owner Lighthouse Landscape
02.1998 - 12.2014
Manager/Sales
Xtreme Polishing Systems
01/09/23 - Current
Business Management
FCJ