Randall Taylor
Bakersfield,United States
Summary
Experienced retail professional with a proven track record in customer service, sales, and barista roles. Skilled in providing exceptional service to customers while driving sales and maintaining a positive work environment. Demonstrated ability to adapt to fast-paced environments and deliver high-quality results. Passionate about delivering top-notch service and exceeding customer expectations.
Overview
19
19
years of professional experience
Work History
Vendor
Interparfums, Inc.
04.2023 - Current
- I promote luxury fragrance brands to customers by establishing a personal connection and determining what their needs are.
- Maintain a clean, safe area, keeping it visually appealing.
- Restock inventory as needed, as well as maintain any supplies we are currently using.
- Have expert knowledge of pricing, inventory and fragrance notes.
- Be able to forecast customer traffic as well as needed stock for upcoming promotions.
Barista
Starbucks
05.2018 - 06.2020
- Responsible for the execution of all drink choices on Starbucks menu, as well as any modifications to meet customer needs.
- Adhering to all safety, cleanliness, and decorum standards.
- Above average ability to multitask in a fast-paced, high-demand environment.
- Personally oversees the customer experience to meet and exceed customer needs, and builds lasting relationships with regulars.
- Educates customers on store offerings and coffee culture.
- Regularly delegates tasks and leads team to achieve sales and drive through goals.
Customer Service Associate
Walmart
11.2006 - 04.2018
- Ensure customers have an an excellent shopping experience by being fast and efficient on the POS systems as well as being able to quickly correct any mistakes.
- Make executive decisions in order to resolve problems.
- Provide tools, stock and services both customers and associates need in order to achieve positive results.
- Assist salaried managers by conducting interviews, write-ups and evaluations.
- Ensuring all of my coworkers have their breaks and lunches in a timely manner.
Education
Fine/Studio Arts - General
Murray State University
Murray, KY01.2014
Skills
- Workplace safety protocols
- Sales demand forecasting
- Customer needs assessment
- Engaging sales presentation
- Customer service training
- New hire training
- Point of sale operation
- Coffee brewing
- Multitasking and organization
Accomplishments
- Successfully trained many new sales associates and watched them grow within the company.
- Achieved numerous promotions within Walmart.
- Won Partner of the Quarter in 2020 with my time at Starbucks.
- Met multiple sales goals with my time at Interparfums.
Vendor
Vendor for Interparfums, Inc.
Languages
English
Native or Bilingual
Interests
- I have a passion for photography and restoring photos with computer software as well as drawing and painting
- Music
- Wine Tasting
- Video Gaming
Timeline
Vendor
Interparfums, Inc.
04.2023 - Current
Barista
Starbucks
05.2018 - 06.2020
Customer Service Associate
Walmart
11.2006 - 04.2018
Fine/Studio Arts - General
Murray State University
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