Randall Thorne
New Albany,IN
Summary
Dynamic Store Leader with proven success at Speedway, enhancing customer satisfaction and retention through effective team management and strategic promotions planning. Skilled in inventory management and problem-solving, I foster a collaborative environment that drives operational excellence and boosts revenue growth. Committed to maintaining high safety standards and delivering exceptional customer experiences.
Retail professional prepared for leadership roles, bringing valuable experience in managing store operations and motivating teams. Recognized for commitment to high standards and delivering results. Known for fostering collaboration and adaptability, ensuring consistent performance and customer satisfaction.
Knowledgeable Store Leader with track record in leading store operations and driving sales growth. Proven ability to enhance customer satisfaction and streamline processes. Demonstrated strong leadership and team-building skills to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Store Leader
Speedway
05.2016 - Current
- Led daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales trends to drive promotional strategies and enhance revenue growth.
- Oversaw compliance with safety regulations, enhancing workplace safety standards.
- Enhanced customer service protocols, resulting in improved customer retention rates.
Assistant Manager
Thornton's
03.2014 - 09.2017
- Led team initiatives to enhance operational efficiency and improve service quality.
- Developed training programs for new staff, fostering skill development and knowledge retention.
- Analyzed sales data to inform strategic planning and optimize inventory management processes.
- Coordinated cross-departmental projects to streamline workflows and enhance communication.
- Mentored junior employees, promoting professional growth and ensuring adherence to company standards.
- Implemented process improvements that increased customer satisfaction ratings and reduced response times.
Store Manager
Circle K
2013 - 2014
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory control systems to optimize stock levels and minimize shrinkage.
- Trained and mentored team members, fostering a culture of excellence and collaboration.
- Implemented strategic marketing initiatives that increased store foot traffic and sales.
- Developed staff schedules effectively, balancing labor costs with operational needs.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
Madison Consolidated High
Madison, INSkills
- Store safety
- Store operations
- Team management
- Promotions planning
- Employee engagement
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Store merchandising
- Team leadership
- Team building and leadership
- Flexible schedule
- Customer experience management
- Cash management
- Work Planning and Prioritization
Timeline
Store Leader
Speedway
05.2016 - Current
Assistant Manager
Thornton's
03.2014 - 09.2017
Store Manager
Circle K
2013 - 2014
High School Diploma -
Madison Consolidated High