Randall Wiley

Operated and maintained chemical processing equipment, ensuring adherence to safety protocols and quality standards

Monitored process parameters such as temperature, pressure, flow rates, and levels to ensure optimal production efficiency

Maintained accurate records of production data, including batch numbers, quantities produced, and any deviations from specifications

• Increased production efficiency by assembling components quickly and accurately.
• Enhanced workplace safety by maintaining a clean and organized work area at all times.
• Maintained high-quality standards with thorough inspections of assembled parts.
• Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
• Operated various hand tools, power tools, and machinery to complete assembly tasks

• Managed a team of 12 employees, providing leadership, guidance, and support
• Oversaw budgeting and financial management, ensuring the company's financial health
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Maintained high levels of customer satisfaction through exceptional service delivery

• Performed routine maintenance on press equipment, including cleaning, lubricating, and replacing worn parts
• Troubleshooted and resolved mechanical issues during production runs to minimize downtime
• Maintained accurate records of production output, waste levels, and machine performance
• Followed safety protocols and procedures at all times to maintain a safe working environment

• Provided exceptional customer service by promptly addressing and resolving customer inquiries, concerns, and complaints
• Maintained a high level of professionalism and empathy while interacting with customers to ensure a positive experience
• Managed a high volume of incoming calls, emails, and chats from customers in a timely manner
• Developed strong product knowledge to effectively assist customers with their inquiries and provide accurate information
• Collaborated with cross-functional teams to resolve complex customer issues and escalations

• Managed project documentation including contracts, change orders, and progress reports
• Coordinated with cross-functional teams to ensure timely completion of project milestones
• Monitored project timelines and identified potential delays or issues, proactively implementing solutions to keep projects on track
• Supported the development and maintenance of project schedules using project management software
• Conducted research and analysis to support decision-making processes for various aspects of the projects

• Maintained accurate records of fixed assets, including acquisition, depreciation, and disposal
• Performed regular physical audits to verify the existence and condition of fixed assets
• Collaborated with cross-functional teams to ensure proper classification and coding of fixed assets in accordance with accounting standards
• Prepared monthly reconciliations between the general ledger and fixed asset subledger
• Assisted in the development and implementation of policies and procedures related to fixed asset management
• Conducted research on accounting regulations and best practices for fixed asset accounting

• Monitored process parameters such as temperature, pressure, flow rates, and levels to ensure optimal production efficiency
• Performed routine inspections of equipment and identified potential issues or malfunctions, taking corrective actions as necessary
• Maintained accurate records of production data, including batch numbers, quantities produced, and any deviations from specifications
• Followed standard operating procedures (SOPs) for handling hazardous materials and waste disposal in compliance with regulatory requirements
• Assisted in the development of new processes or modifications to existing processes to optimize productivity or improve product quality