Randall Winters
Enterprise,AL
Summary
Experienced People manager with over13 years of expertise in People Operations, Logistics, and Human Resources. Proven track record in advocating for organizational priorities at multiple levels. Skilled in building and maintaining relationships with key stakeholders, analyzing complex operational issues, and driving initiatives that align with organizational goals. Strong background in efficiency and community engagement.
Positive, upbeat, and results-driven individual with knack for leading teams and driving performance. Possesses in-depth understanding of inventory management and customer relations, with proven ability in process optimization and strategic planning. Dedicated to achieving operational excellence and fostering productive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Career Transitions Specialist
Management & Training Corporation (Clearfield Job Corps Center, UT)
07.2024 - Current
- Collaborated with state, local government and private businesses to secure support for career transition programs
- Provided recommendations to senior management and successfully advocated for changes that enhanced program outcomes
- Conduct comprehensive follow-up on separated graduates, ensuring continued support and tracking career progress
- Collaborate in the preparation of placement plans and support career-related activities across centers and regional offices
- Ensure accurate and timely documentation of all placement-related activities in CTS and individual student folders
- Provided tailored resume writing services, significantly improving clients'' chances of securing interviews.
- Collaborated with other professionals to provide holistic support services for clients undergoing significant career transitions.
Residential Program Manager
Management & Training Corporation (Clearfield Job Corps Center, Clearfield UT)
10.2023 - 07.2024
- Oversaw safety compliance and developed risk mitigation strategies for resident programs, ensuring adherence to OSHA standards and enhancing student engagement
- Develop programs that enhance student engagement and understanding of learning objectives
- Spearheaded engagement initiatives, contributing to student retention and strong community relations, aligning with campus goals
- Corrected and simplified the system that integrates cost centers and budget allocations
- Reorganized staffing and corrected the implementation of the Enterprise Management System (EMS), improving budget allocations and operational efficiency
- Successfully met DOL contractual placement goals, contributing to the overall success and reputation of the Job Corps program
- Enhanced job development strategies, leading to an increase in successful placements and student satisfaction
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Area Manager
Amazon, Abilene, TX
02.2022 - 10.2023
- Managed a large team and optimized WMS configurations, improving warehouse operations and ensuring a99.3% on-time completion rate for audits and tasks
- Implemented safety audit reminder systems, ensuring a99.3% on-time completion rate for safety compliance checks and tasks
- Led strategic initiatives, including the integration of new WMS functionalities, resulting in improved warehouse efficiency and reduced operational downtime
- Explored expanding delivery services to military bases, demonstrating strategic thinking and market exploration
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
Assistant Site Manager
Amazon, Daleville, AL
08.2020 - 02.2022
- Guided cross-functional teams to ensure on-time customer deliveries
- Played pivotal role in program expansion, launching five new locations, and training and developing emerging leaders and staff
- Utilized IT expertise to troubleshoot WMS and IT hardware issues, ensuring smooth operations across the warehouse
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
IT Technician
University of Alabama, Tuscaloosa, AL
01.2021 - 04.2021
- Provided technical support for educational software and hardware, enhancing the learning experience for students and staff
- Identified and corrected a critical loophole in the LMS that allowed users to bypass several key modules, collaborating closely with the course developer to ensure comprehensive content access
- Resolved99.2% of assigned Level2 tech support tickets, maintaining high standards of service and support
- Identified and corrected a loophole in the LMS, ensuring comprehensive access to necessary educational content
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
HR Lead
Wal-Mart, Marion, NC
07.2019 - 05.2020
- Oversaw all HR functions at a new location, including budget management, performance reviews, and technological enhancements to improve operational efficiency
- Designed and implemented strategies to expand business growth, addressing specific operational needs while promoting technological innovation
- Successfully reduced employee turnover by23% at Wal-Mart through strategic HR initiatives and performance management
- Proactively addressed staffing needs before peak season by advertising open positions across social media, our website, and indeed
- Coordinated with area managers to schedule and conduct interviews, complete hiring paperwork, and organize frequent training sessions
- Overcame initial challenges with attendance to successfully hire and train100 new employees, significantly enhancing staffing stability and reducing turnover rates
- Prior roles:
- Support Manager of General Merchandise (01/2017–07/2019)
- Assistant Manager (02/2013 –01/2017)
- Improved employee satisfaction by developing and implementing targeted HR policies and practices.
- Oversaw payroll functions accurately while ensuring adherence to applicable labor laws and regulations.
Assistant Manager
Walmart
05.2013 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
Bachelor of Science - Political Science, Focus on American Politics
Appalachian State University
Boone, NC01.2019
Associate of Arts - Public Relations/Marketing
Mayland Community College
Spruce Pine, NC01.2017
Skills
- Employee relations
- Problem-solving aptitude
- Performance improvement
- Technology integration
- Project management
- Training facilitation
- Professional development
- Strategic planning
- Conflict resolution
- Leadership development
- Team building
Certification
HRCI Human Resource Associate by HRCI
Languages
Spanish
Professional Working
Timeline
Career Transitions Specialist
Management & Training Corporation (Clearfield Job Corps Center, UT)
07.2024 - Current
Residential Program Manager
Management & Training Corporation (Clearfield Job Corps Center, Clearfield UT)
10.2023 - 07.2024
Area Manager
Amazon, Abilene, TX
02.2022 - 10.2023
IT Technician
University of Alabama, Tuscaloosa, AL
01.2021 - 04.2021
Assistant Site Manager
Amazon, Daleville, AL
08.2020 - 02.2022
HR Lead
Wal-Mart, Marion, NC
07.2019 - 05.2020
Assistant Manager
Walmart
05.2013 - 07.2017
Associate of Arts - Public Relations/Marketing
Mayland Community College
HRCI Human Resource Associate by HRCI
Bachelor of Science - Political Science, Focus on American Politics
Appalachian State University
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