Randall Bryan Grove
Seattle,WA
Summary
Profile Summary Health and Human Services leader with a deep commitment to building community and impacting equitable health and wellbeing outcomes for all. Proven track record in innovation, adaptive leadership, facilitating organizational and systems change, implementing key initiatives, collaboration and fostering high-performing teams.
Overview
19
19
years of professional experience
Work History
Entrepreneur
Real Estate & Business
Seattle, WA & Jackson, MS
12.2014 - Current
- Triple Bottom Line Investing (Financial, Neighbor, Community)
- (2013) Purchased, rehabilitated and rent duplex and single family house in Jackson, MS to provide quality housing and employment for neighbors and community members providing services.
- (Jan-August 2023) Purchased and rehabilitated section of house to provide Airbnb suite and passive family income.
- (Jan - October 2023) Assisted wife on business and technical side of development and launch of private practice psychiatry business
Director of Operations
Divine Alternatives for Dads Services
07.2021 - 01.2023
- Performed strategic planning role focusing on assessment and Continuous Quality Improvement for pilot replication site, refining DADS practice model & staff development
- Generated new communications and content creation strategy
- Designed, funded and built video podcast recording studio
- Developed library for fathers to engage with their children and grow personally in their fatherhood role, in relationships & service
- Created new organizational website to better communicate story of DADS and engage potential clients, members of DADS greater supportive family & external partners
- Wrote and received funding for grant applications on behalf of DADS; reestablished new grant writing team and process
- Proposed, designed, funded, developed and launched new internship program for 3 full-time, full-year interns
Organizational Effectiveness Consultant
American Public Human Services Association, APHSA
03.2016 - 01.2021
- Led Organizational Continuous Improvement teams at all phases of Organizational Effectiveness work in both technical and adaptive environments.
- Facilitated deep dive assessments of local ecosystems and systems of care seeking to move high risk populations upstream through integration of Health and Human Services to improve outcomes and save health costs downstream through Deputy Mayor for HHS in Washington DC and Milwaukee County, WI Health and Human Services' Behavioral Health Division
- Project Lead and Facilitator for a Food and Nutrition Services grant designed to evaluate the impact of the Affordable Care Act on the level of services integration between Medicaid and SNAP programs in 6 states across the US.
- Designed and tested a prototype of a tool for predicting investment risk and relative readiness for impact of multi-sector place-based opportunity ecosystems for the Kresge Foundation through the lens of the Health and Human Services Value Curve.
- Facilitated conference planning & program, including: content development, agenda development, speaker prep, keynote speaking & feedback for the Minnesota Association of County Social Service Administrators in cooperation with the State of MN and APHSA's National Council of Local Health & Human Services Administrators.
Division Director I
Mississippi Department of Human Services
Jackson, MS
11.2012 - 02.2016
- Equipped, trained, supervised, hired, developed and held accountable diverse team of 16 employees to deliver childcare services according to federal, state and departmental policy
- Innovated paperless workflow and staff performance measures to help staff overcome 6-month backlog to 100% completion in work logs
- Developed system of developing TANF work-program volunteers to be able to gain substantial work experience while reducing max call center wait times from over 30 min to under 5 min
- Developed, conducted & trained staff to conduct statewide virtual trainings for child care providers seeking approval to participate in the child care certificate program
- Facilitated Organizational Effectiveness training and internal consulting in Continuous Quality Improvement process for Health and Human Services Directors and executive team as part of MDHS Organizational Effectiveness team
Community Housing Director
John M Perkins Foundation
08.2008 - 05.2013
- Pioneered, recruited and facilitated multiethnic leadership team in co-creation of vision, mission and constitution for multiethnic community houses of college students in 99% African American community (Pecan Park/West Jackson), neighboring Jackson State University
- Recruited and interviewed house members, resident managers and house leadership
- Organized and facilitated training and interview process for resident managers
- Supervised, performed and facilitated resident managers in managing conflicts, house meetings, events, upholding standards/protocol and retreats
- Lived in house as onsite resident manager from 2008 - 2013 and primary facilitator for house meetings and activities
Adjunct University Professor
Grace University
01.2011 - 05.2011
- Taught “Intro to Community Development Course” explaining basics of community development and connecting students to community development practitioners in Jackson, MS
Earthquake Relief Volunteer Coordinator
Gateway Medical Alliance
01.2005 - 05.2006
- Learned Moroccan building methods (Building foundations, tying and laying rebar, pouring cement pillars and roof, mixing cement, digging septic systems)
- Learned Moroccan Arabic to conversational level
- Coordinated jobs for volunteer groups
- Translated, guided, and provided transportation for volunteer groups across international borders and throughout Morocco
Education
Masters of Arts - Urban and Regional Planning, Community Development and Housing
Jackson State University
Jackson, MS05.2012
Bachelors of Arts - Studies: Sustainable Community Development
University of Washington
Seattle, WA06.2006
Skills
- Microsoft Office 365
- Work Flow Design, Project Management: Smartsheet
- Website design: Wix, Hostinger
- Graphic Design: Canva, Photoshop
- Video Podcast Studio Design/Production/Recording/Editing (Rodecaster Pro, ATEM mini,
- Virtual Facilitation: Zoom, Kahoot, Group Map, GotoMeeting/Webinar
- Continuous Quality Improvement (Defining Future State, Assessment, Root Cause Analysis, Planning, Monitoring, Iterative Cycles)
- Strategic Planning, Retreats/Conferences/Events, Project Management, Training Facilitators, Tool Design, Systems Mapping
- Stakeholder Feedback & Survey Design (Survey Monkey, Google Forms, Smartsheet)
- Staff management & Supervision, Team building, Training, Coaching and Mentoring
- Business Development, Relationship building and retention, Grant writing
Accomplishments
- T.A.L.K.S
- Program Mentor (2008-2013) Pecan Park Elementary School (Jackson, MS)
- Palestine Summer Encounter (May-July 2009) Bethlehem, Palestine
- East West Initiatives Conference Participant and Facilitator (2009-2011) Amman, Jordan
- Sudanese Refugee English Instructor (July 2010) Arad, Israel
Affiliations
Pecan Park Neighborhood Association Member (August 2008-March 2016)
Princeton Estates Neighborhood Association Board Member (July 2016 – August 2020)
Timeline
Director of Operations
Divine Alternatives for Dads Services
07.2021 - 01.2023
Organizational Effectiveness Consultant
American Public Human Services Association, APHSA
03.2016 - 01.2021
Entrepreneur
Real Estate & Business
12.2014 - Current
Division Director I
Mississippi Department of Human Services
11.2012 - 02.2016
Adjunct University Professor
Grace University
01.2011 - 05.2011
Community Housing Director
John M Perkins Foundation
08.2008 - 05.2013
Earthquake Relief Volunteer Coordinator
Gateway Medical Alliance
01.2005 - 05.2006
Masters of Arts - Urban and Regional Planning, Community Development and Housing
Jackson State University
Bachelors of Arts - Studies: Sustainable Community Development
University of Washington