Summary
Overview
Work History
Education
Skills
Timeline
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Randazhia Jones

Mays Landing,NJ

Summary

A dedicated and compassionate individual currently studying Childhood Studies, with a solid foundation in providing excellent service in high-paced environments. With hands-on experience in multitasking, time management, and organization from the hospitality sector, I am well-equipped to handle the dynamic needs of a classroom. Adept at working collaboratively with teams and supporting others, I excel in assisting in the delivery of structured, positive educational experiences. Passionate about supporting children's academic and social development, I am eager to apply my knowledge of child development, communication, and behavioral management to contribute positively to any position I'm needed.

Overview

5
5
years of professional experience

Work History

Server

Red Lobster
09.2022 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Welcome and accommodate guests, building a positive experience from the first interaction
  • Demonstrate the ability to interact with customers in a friendly and professional manner
  • Provide Personalized Recommendations
  • Maintain a positive and professional attitude
  • Address any issues with guests in a polite way
  • Ensure that food is delivered in a timely manner and perfect temperature

Game Dealer

Bally's Casino
05.2024 - 09.2024
  • Optimized guest satisfaction by adjusting table settings to accommodate individual preferences for seating arrangements or betting limits.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Prepared players to join games by explaining rules and exchanging money for chips.

Cashier

Walmart
07.2022 - 04.2023
  • Operated a cash register and accurately processed payments, returns, and exchanges
  • Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
  • Performed opening and closing procedures, such as counting cash registers, restocking, and cleaning


Shift Manager

McDonald's
05.2020 - 07.2022
  • Assisted with training and mentoring new team members
  • Trained and supervised new staff members
  • Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
  • Addressed customer complaints and resolved conflicts
  • Maintained a safe work environment by enforcing company policies and procedures
  • Established and maintained positive and professional employee relationships
  • Resolved conflicts between employees or customers in a professional manner
  • Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently
  • Taught newly hired team members and shift managers business policies and procedures

Education

Bachelor of Arts (B.A.) - Business Administration

Stockton University
Galloway, NJ
05.2026

Minor - Early Childhood Studies

Stockton University
Galloway, NJ
09-2025

High School Diploma -

Vineland High School
Vineland, NJ
06-2022

Skills

  • Problem solving & Critical Thinking
  • Patience & Adaptability
  • Hard working
  • Eagerness to Learn
  • Teamwork & Collaboration
  • Communication

Timeline

Game Dealer

Bally's Casino
05.2024 - 09.2024

Server

Red Lobster
09.2022 - Current

Cashier

Walmart
07.2022 - 04.2023

Shift Manager

McDonald's
05.2020 - 07.2022

Bachelor of Arts (B.A.) - Business Administration

Stockton University

Minor - Early Childhood Studies

Stockton University

High School Diploma -

Vineland High School

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Randazhia Jones