Randee Edwards
Killeen
Overview
15
15
years of professional experience
Work History
Quality Assurance Specialist GS-12-1910
Mission Installation Contracting Command
Fort Cavazos
09.2020 - Current
- Serves as the Lead Quality Assurance Specialist at the Mission and Installation Contracting Command (MICC) at Fort Hood, TX.
- Oversees the Contracting Office’s Quality Surveillance Program on a variety of contracts such as service, training, indefinite delivery orders, and constructions.
- Responsible for assigning the daily work to two Quality Assurance employees.
- Ensures that the role of the Government is not jeopardized in daily relations with contractors and that the Government's best interests are represented.
- Utilizes technical expertise and broad experience in assigned program area in dealing with quality assurance problems.
- Monitor, review, and conduct audits and inspections of services provided by contractors.
- Independently plan, organize, conduct, and report on audits and reviews including objectives, scope, methodology, field work, analyses, findings, conclusions, and recommendations.
- Ensures goods and services follow the terms and conditions of the contracts.
- Assist in the development of operating procedures in quality assurance.
- Interprets and analyzes contractual requirements and specifications to determine the best and most efficient methods to be employed by the government in evaluating Contractor level of performance.
- Notify Contracting Officers (KO), Contracting Officer Representatives (COR), and Contractors of violations and deficiencies noted and initiate corrective action as required.
- Determine that all special clauses and contractual terms follow regulatory guidelines.
- Recommends appropriate action to Contracting Officers such as withholding payment, renegotiating of certain clauses, partial or complete contract termination.
- Schedules and conducts various quality assurances training to familiarize personnel with quality assurance and surveillance procedures and techniques as applicable to the various types of contracts.
- Performs solicitation reviews to ensure appropriate quality control requirements are imposed and assist in the preparation of technical specifications for inclusion in procurement solicitation packages.
- Consult with manufacturing representatives concerning performance capabilities.
- Assist Contracting Officers in the investigation of claims filed against the government.
- Assist with Contract Management Reviews (CMR) support.
- Ensure compliance with CMR requirements.
- Implement prescribed internal controls to eliminate or minimize the potential for fraud, waste, abuse, mismanagement, and inefficiency.
- Participate in the development of complex quality assurance plans and procedures by analyzing contractor generated data, surveillance data, and customer complaints to identify areas of inadequacy.
- Assess contractor quality performance in accordance with award fee plans and quality control programs and provides input to the KO as appropriate.
- Provides contract administration support to the KO.
- Establishes and meet plans for correcting material weaknesses or refers weaknesses to higher level for correction.
- Analyzes quality data to detect unsatisfactory trends or weaknesses in quality plans, policies, and procedures for implementation across the contracting office.
- Provides monthly face-to-face and/or online training using MS Teams for all new and recertifying COR’s.
- Provides support to COR’s for all contract related matters to include pre-award and post-award.
- Monitor, review, and determine if the contractor’s performance complies with the terms and conditions of the contract through quality assurance audits.
- Reviews COR monthly reports to ensure accuracy.
- Reviews COR Surveillance Performance Monitoring (SPM) module files to ensure that all contract documents are uploaded.
- Inspects work in progress and ensure compliance with plans and specifications.
- Ensures all Contract Data Requirements Lists (CDRL) are complete, accurate, and submitted to the KO on time.
- Verifies completion and acceptability of products and services by performing final inspection on contractor work and identifying deficiencies for correction prior to contract closeout and final payment.
- Review and evaluate the implementation and effectiveness of quality assurance procedures.
- Research and develop new methodology for application in the Quality Assurance Program and provide Quality Assurance training.
- Conduct audits of organizations International Organization of Standards (ISO) 9000 family programs to ensure compliance.
- Conduct out briefs and recommendations to leadership.
- Review solicitation proposals and serves as the technical expert on Quality Assurance when reviewing solicitation proposals supporting Contracting Command.
Quality Assurance Specialist
Mission Installation Contracting Command
Fort Hood
06.2015 - 09.2020
- Served as the Quality Assurance Specialist at the Mission and Installation Contracting Command (MICC) at Fort Hood, TX.
- Oversaw the Contracting Office’s Quality Surveillance Program on a variety of contracts such as service, training, indefinite delivery orders, and constructions.
- Ensured that the role of the Government was not jeopardized in daily relations with contractors and that the Government's best interests was represented.
- Utilized technical expertise and broad experience in assigned program area in dealing with quality assurance problems.
- Monitored, reviewed, and conducted audits and inspections of services provided by contractors.
- Independently planned, organized, conducted, and reported on audits and reviews including objectives, scope, methodology, field work, analyses, findings, conclusions, and recommendations.
- Ensured goods and services was following the terms and conditions of the contracts.
- Assisted in the development of operating procedures in quality assurance.
- Interpreted and analyzed contractual requirements and specifications to determine the best and most efficient methods to be employed by the government in evaluating Contractor level of performance.
- Notified Contracting Officers (KO), Contracting Officer Representatives (COR), and Contractors of violations and deficiencies noted and initiated corrective action as required.
- Determined that all special clauses and contractual terms was following regulatory guidelines.
- Recommended appropriate action to Contracting Officers such as withholding payment, renegotiating of certain clauses, partial or complete contract termination.
- Scheduled and conducted various quality assurances training to familiarize personnel with quality assurance and surveillance procedures and techniques as applicable to the various types of contracts.
- Performed solicitation reviews to ensure appropriate quality control requirements was imposed and assisted in the preparation of technical specifications for inclusion in procurement solicitation packages.
- Consulted with manufacturing representatives concerning performance capabilities.
- Assisted Contracting Officers in the investigation of claims filed against the government.
- Assisted with Contract Management Reviews (CMR) support.
- Ensured compliance with CMR requirements.
- Implemented prescribed internal controls to eliminate or minimize the potential for fraud, waste, abuse, mismanagement, and inefficiency.
- Participated in the development of complex quality assurance plans and procedures by analyzing contractor generated data, surveillance data, and customer complaints to identify areas of inadequacy.
- Assessed contractor quality performance in accordance with award fee plans and quality control programs and provided input to the KO as appropriate.
- Provided contract administration support to the KO.
- Established and met plans for correcting material weaknesses or refers weaknesses to higher level for correction.
- Analyzed quality data to detect unsatisfactory trends or weaknesses in quality plans, policies, and procedures for implementation across the Contracting Office.
- Provided monthly face-to-face and/or online training using MS Teams for all new and recertifying COR’s.
- Provided support to COR’s for all contract related matters to include pre-award and post-award.
- Monitored, reviewed, and determined if the contractor’s performance complied with the terms and conditions of the contract through quality assurance audits.
- Reviewed COR monthly reports to ensure accuracy.
- Reviewed COR Surveillance Performance Monitoring (SPM) module files to ensure that all contract documents were uploaded.
- Inspected work in progress and ensured compliance with plans and specifications.
- Ensured all Contract Data Requirements Lists (CDRL) was complete, accurate, and submitted to the KO on time.
- Verified completion and acceptability of products and services by performing final inspection on Contractor’s work and identified deficiencies for correction prior to contract closeout and final payment.
- Reviewed and evaluated the implementation and effectiveness of quality assurance procedures.
- Researched and developed new methodology for application in the Quality Assurance Program and provided Quality Assurance training.
- Conducted audits of organizations International Organization of Standards (ISO) 9000 family programs to ensure compliance.
- Conducted out briefs and recommendations to leadership.
- Reviewed solicitation proposals and served as the technical expert on Quality Assurance when reviewing solicitation proposals supporting Contracting Command.
Operations/Supply Technician
Ammunition Supply Point
West Fort Hood
09.2014 - 05.2015
- Managed the accurate accountability of ammunition at the Fort Hood Ammunition Supply Point (ASP).
- Oversaw the operations of $50 million dollars of over 1,000 different lines of requested conventional, rockets, chemical, and missiles ammunitions.
- Manages the receiving, storage, issue, and retrograde of over 2,000 short ton of ammunitions and explosives.
- Coordinated with the Quality Assurance and Surveillance Ammunition Specialist (QASAS) to conduct munitions inspections to determine the condition codes and classification for safe storage.
- Conducted safety inspections of storage magazines to ensure correct ammunitions are stored in the correct magazine and that magazines are in safe operating condition.
- Managed the inspection of retrograde munitions and containers, blocking and bracing of munitions for shipment, and maintenance requirements within the capability of the statement of work.
- Managed the workload of employees and provide direction of daily tasks to maintain operations to meet mission requirements in accordance with statement of work.
- Monitored weekly lot load data card inventories and conducts second count inventories to resolves discrepancies of accountability.
- Provided conventional ammunition support for ammunition receipt, storage, requisition, issue, turn-in document reconciliation, surveillance, inspection, classification, requisition, inventory, and adjustments of inventory.
- Accepted and processed ammunition turn-ins.
- Responsible for ensuring all discrepancies were resolved.
- Supervised direct support maintenance of ammunition to recondition ammunition.
- Ensured inventory assets were inventoried quarterly.
- Ensured ASP personnel conducted a joint inventory of ammunition in turn-ins including, ammunition found on post or confiscated military ammunition.
- Ensured ammunition items were stored in magazines In Accordance With (IAW) security requirements.
- Monitored vegetation growth and ensured it was maintained below regulation growth standards.
- Responsible for the request, receipt, issue, and accountability of all classes of supplies and equipment.
- Managed property accountability of over $50 million through the Property Book Officer, ensuring total accuracy.
- Ensured critical assets were on hand or ordered for continued operations.
- Initiated Financial Liability Investigations of Property Loss (FLIPL).
Supply Technician
407th Logistics Readiness Center
West Fort Hood
06.2014 - 09.2014
- Served as Supply Technician for the ammunition supply point.
- Maintained property records that reflected on hand balances, condition codes and location of property assigned to accounts.
- Received, reviewed and maintained all Notice of Delegation of Authority, Receipt of Supplies (Signature Cards), to ensure only authorized personnel received ammunition and explosives.
- Verified documentation signatures and authority to request ammunition prior to acceptance.
- Reviewed and edited all ammunition and explosive issues and turn-in transactions for accuracy and completeness.
- Administered unit accountability for turn-ins of training ammunition.
- Monitored and verified all issues to ensure that ammunition was turned-in no more than five days after completion of training.
- Maintained accountable record files and statistical data concerning the management of ammunition.
- Assisted in the weekly and quarterly ammunition supply inventories and special inventories by automated preparation of location surveys and count sheets.
- Coordinated for inventory adjustment reports as required.
- Provided Accountable Officer with weekly, monthly, and quarterly data to prepare for meetings and send to higher reports.
- Utilized the Standard Army Ammunition System (SAAS-MOD) to adjust count data.
- Processed incoming and outgoing commercial carriers and verified data on Government Bill of Landing (GBL).
- Assigned appropriate storage locations for all incoming shipments, updating storage plan as required upon completion of transaction.
- Assisted in the resolution of any discrepancy.
- Requested, received, issued, and accounted for of all classes of supplies and equipment.
- Assisted in property accountability through the Property Book Officer, ensuring total accuracy.
Support Operations Manager
69th Air Defense Artillery Brigade
Fort Hood
09.2010 - 01.2013
- Supervised a Brigade Headquarters Company composed of over 5,000 personnel.
- Mentored 25 managers on issues leading to professional growth.
- Served as the primary advisor to the Senior Executive Leadership on maintenance operations and personnel issues.
- Responsible for equipment valued over $5 million.
- Supervised the production of all maintenance reports using the SAMS1-E and the SAMS2-E systems that are now called the Global Combat Support Systems-Army (GCSS Army).
- Oversaw and performed final inspections and Quality Assurance Inspections of the construction of ten building projects worth $300,600,000.
- Planned and prepared meeting and analysis on long range operations training to ensure that all necessary documents was submitted on time to ensure no delay operations.
- Directed the development of the logistics support plan and guidance for units, organizations and activities in support of missions to integrate the following command logistic functions, plans, operations, policies, combat service support, automation, equipment on hand readiness, command property management, command supply discipline program, supply excellence program, Connelly Food Service Award Program, food service, Army Award for Maintenance Excellence, and logistics resource management.
- Designed and managed the quarterly Budget of $10 million for the headquarters and it supporting units to ensure that funds were available for equipment repair and parts acquisitions.
- Oversaw and performed final inspections of the construction of ten building projects worth $300,600,000.
- Saved the headquarters over $5,000,000 by arbitrating exchange pricing items.
- Directed the work of subordinates in daily performance operations by monitoring and reviewing surveillance practices.
- Was responsible for the development of the Standard Operating Procedures (SOP).
- Oversaw seven major directorates within the Mayor Cell which supported 7,000 personnel in all branches of the military and civilians.
- Served as the wide area work flow coordinator.
- Performed outstanding as Director of Public Works and Director of Operations for 7,000 personnel and 35 square Kilometers of operating base.
- Provided assistance in the preparation of performance work statement.
- As the Senior Contracting Officer Representative, supervised 15 Contracting Officer Representatives (COR) personnel assigned and ensured they received appropriate training and that all evaluations were completed and submitted monthly on time to the Contracting Officer.
- Developed performance standards and counseled employees monthly on their performance.
- Prepared annual evaluations for 15 COR’s.
- Assisted personnel in performance improvement and assisted with all personal actions.
- Performed COR duties for several parts of the LOGCAP contract, observations were impartial, and resulted in improved service to the base.
Education
Business Administration Certificate -
New Horizon Learning Center
Killeen, TX11.2014
Masters of Business Administration -
University of Phoenix
Phoenix, AZ03.2013
Bachelors of Science - Management
University of Phoenix
Phoenix, AZ08.2011
Skills
- Quality assurance
- Contract management
- ISO compliance
- Data analysis
- Audit execution
- Regulatory compliance
- Process improvement
- Customer relationship management
- Problem solving
- Risk assessment
- Effective communication
- Training development
- Quality management systems
- Customer service
Honors And Awards
- Bronze Star Service Medal
- Meritorious Service Medals (2)
- Army Commendation Medals (5)
- Army Achievement Medals (2)
- Army Superior Unit Award
- Army Good Conduct Service Medals (8)
- National Defense Service Medals (2)
- Armed Forces Expeditionary Medal
- Afghanistan Campaign Medal
- Iraqi Campaign Medal
- Global War On Terrorism Medal
- Armed Forces Service Medal
- Non-Commissioned Officer Professional Development Ribbons (3)
- Armed Forces Service Ribbon
- Overseas Service Ribbons (4)
- NATO Medal
- Driver's and Mechanic's Badge
Licenses Certificates Awards
- I certify that I can type 50+ words per minute and am proficient in Microsoft Office, Word, Excel, PowerPoint, Computers, fax machines, and copiers.
- I currently hold an active Secret Security Clearance.
- I have an updated passport.
- I have a CAC Card.
- I am DAWIA Production Quality and Manufacturing (PQM) Level III certified as of 01/13/19.
- I am Engineering & Technical Management (ETM) Practitioner Level Certified as of 02/19/22.
Additional Information
- Contractor Officer Representative Course, 01/10, 2 weeks
- Battle Staff Course, 02/09, 6 weeks
- Hazardous Waste Accumulation Point Managers Course, 08/08, 2 weeks
- Lean Six Sigma Green Belt Course, 06/08, 4 weeks
- SAMS-1E Operator Course, 05/08, 1 week
- SAMS-E Manager Course, 12/03, 1 week
- CSS, CAISI, and STAMIS Interface Course, 05/02, 1 week
- Director of Contracting GPC Class, 05/02, 1 week
- SAMS-2 Course, 03/02, 1 week
- SAMS-1 Course, 03/01, 1 week
- Senior Leader Course, 05/01, 8 weeks
- Support Cadre Training Course, 04/00, 1 week
- Consideration of Others Facilitator Course, 04/00, 1 week
- Total Army Instructor Training Course, 02/00, 2 weeks
- Collateral Duty Safety Course, 03/99, 1 week
- Advanced Leader Course, 03/94, 18 weeks
- M2A2, M3A2 Bradley DS GS Auto Repair Course, 06/91, 4 weeks
- Warrior Leader Course, 08/90, 4 weeks
- Field Sanitation Team Training Course, 08/89, 1 week
- M1A1 Abrams Tank DS GS Auto Repair Course, 09/88, 4 weeks
- Publication Clerk Course, 07/88, 1 week
- Wheeled Vehicle Repairer Course, 05/98, 20 weeks
- Light Wheel Vehicle Mechanic Course, 03/87, 18 weeks
- U.S. Army Basic Training, 11/86, 9 weeks
Specialized Training
- Fundamentals of Systems Acquisition Management (ACQ101), 06/15
- Intermediate Systems Acquisitions Course (ACQ202), 09/15
- Intermediate Systems Acquisitions Part B (ACQ203), 02/16
- Action Officers Development Course, 07/15
- Fundamentals of Business Financial Management (BCF103), 12/15
- Fundamentals of Cost Analysis (BCF106), 10/15
- Briefing Techniques, 09/15
- Civilian Foundation, 07/15
- Civilian Leader Basic Course, 07/15
- Defense Subcontract Management (CLC001), 02/16
- Contract terminations (CLC006), 09/15
- Contract Source Selection (CLC007), 07/15
- Contracting for the Rest of Us (CLC011), 07/15
- Predictive Analysis and Scheduling (CLC040), 12/15
- Contracting Officer Representative with a Mission Focus (CLC106), 07/15
- Contracting Officer’s representatives in a Contingency Environment (CLC206), 07/15
- Online Training for Contracting Officer’s Representative (CLC222), 07/15
- Value Engineering (CLE001), 10/15
- Technical Reviews (CLE003), 07/15
- Introduction to Lean Enterprise Concepts (CLE004), 10/15
- Lean Six Sigma for Manufacturing (CLE007), 11/15
- Six Sigma Concepts and Processes (CLE008), 11/15
- Continuous Process Improvement Familiarization (CLE 015), 11/15
- Sustainable Manufacturing for DoD Part 1 (CLE032), 11/15
- ISO 9000 (CLE201), 10/15
- Reliability and Maintainability (CLE301), 11/15
- IPT Management and Leadership (CLM014), 10/15
- Risk Management (CLM017), 06/15
- Introduction to Reducing total Ownership Costs R-TOC (CLM021), 11/15
- Contracting Overview (CLM024), 07/15
- COTS Acquisition for Program Managers (CLM025), 02/16
- Evolutionary Acquisition (CLM032), 10/15
- Performance Measurement Baseline (CLV017), 12/15
- Certified Quality Auditor (CQA), 08/15
- Certified Quality Inspector (CQI), 08/15
- Effective Government Correspondence, 08/15
- Fundamentals of Systems Engineering (ENG101), 11/15
- Fundamentals of Earned Value Management (EVM101), 10/15
- Process Improvement (HBS434), 11/15
- Strategic Thinking (HBS437), 12/15
- Acquisition Logistics Fundamentals (LOG101), 10/15
- Fundamentals of System Sustainment Management (LOG102), 11/15
- Reliability, Availability and Maintainability (LOG103), 12/15
- Product Support Strategy development Part A (LOG200), 02/16
- Configuration Management (LOG204), 12/15
- Production, Quality and Manufacturing Fundamentals (PQM101), 07/15
- Intermediate Production, Quality and Manufacturing Part A (PQM201A), 02/16
- Report Writing, 08/15
- Time Management, 08/15
- Fundamentals of Test and Evaluation (TST102), 11/15
- Program Management Tools Course, Part 1 (PMT 251), 04/16
- Program Management Tools Course, Part II, 05/16
- Product Data Reporting and Evaluation Program (PDREP), 06/16
- FMEA, Mistake Proofing, and Problem Solving/Root Cause Analysis (CPI Tools), 06/16
- ISO 9001:2015 Lead Auditor, 06/16
- The Federal Acquisition Relation (FAR) Bootcamp, 03/17
- Product Quality and Manufacturing (PQM301), 01/19
References
References available upon request.
Timeline
Quality Assurance Specialist GS-12-1910
Mission Installation Contracting Command
09.2020 - Current
Quality Assurance Specialist
Mission Installation Contracting Command
06.2015 - 09.2020
Operations/Supply Technician
Ammunition Supply Point
09.2014 - 05.2015
Supply Technician
407th Logistics Readiness Center
06.2014 - 09.2014
Support Operations Manager
69th Air Defense Artillery Brigade
09.2010 - 01.2013
Business Administration Certificate -
New Horizon Learning Center
Masters of Business Administration -
University of Phoenix
Bachelors of Science - Management
University of Phoenix