Randee Gonzalez
Poteet
Summary
Dynamic Mammals 2 Manager at San Antonio Zoo with a proven track record in enhancing operational efficiency and team leadership. Skilled in inventory management and project planning, I excel in staff training and relationship building, ensuring safety protocols are met while fostering a collaborative environment.
Overview
27
27
years of professional experience
Work History
Mammals 2 Manager
San Antonio Zoo
11.1997 - 09.2024
- Assisted in daily operations, ensuring adherence to safety protocols and procedures.
- Supported team in implementing new operational processes for improved efficiency.
- Learned and utilized inventory management software to track supplies and resources.
- Provided administrative support, organizing schedules and meetings for project coordination.
Education
Associate of Science - Zoology
Santa Fe Community College Teaching Zoo
Gainesville, FL01-1997
Associate of Science - Applied Science
Cayuga County Community College
Auburn, NY01-1995
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
- Project planning
Accomplishments
Participated in several customer service courses.
Skilled and trained new hires in Awesome Guest Services.
Timeline
Mammals 2 Manager
San Antonio Zoo
11.1997 - 09.2024
Associate of Science - Zoology
Santa Fe Community College Teaching Zoo
Associate of Science - Applied Science
Cayuga County Community College