Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Randee Grife

Grand Rapids,MN

Summary

Driven General Manager, known for high productivity and efficient task completion. in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration, and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.

Overview

21
21
years of professional experience

Work History

General Manager

My Place Hotels
Grand Rapids, MN
04.2024 - Current
  • Recruited, interviewed and hired qualified staff for open positions.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Designed sales and service strategies to improve revenue and retention.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Trained employees on duties, policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Field Support Manager

Legacy Management LLC
Aberdeen, SD
01.2023 - 04.2024
  • I visited different My Place Hotel properties when there were staffing issues or no general manager on duty.
  • Helped the hotels wherever the help was needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Reported concerns and recommendations from clients and employees to senior management.

Head Housekeeping Supervisor

Grand Hospitality
Grand Rapids, MN
05.2010 - 12.2022
  • Ensured proper use of cleaning supplies by monitoring inventories and ordering necessary items when needed.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Trained new employees on housekeeping procedures, safety protocols and customer service practices.
  • Inspected guest rooms and common areas to ensure they are cleaned according to company standards.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Maintained records of employee attendance, hours worked and payroll information.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.

Commercial Janitorial Cleaner

Busy Bee's Cleaning Company
Grand Rapids, MN
06.2004 - 03.2018
  • Performed routine cleaning tasks in commercial buildings, including sweeping, mopping, and vacuuming floors.
  • Disinfected high-touch surfaces such as door handles and light switches on a regular basis.
  • Cleaned and polished furniture and fixtures.
  • Serviced, cleaned and restocked restrooms.
  • Collected trash from floors within hallways, bathrooms and work areas.

Education

High School Diploma -

Grand Rapids High School
Grand Rapids, MN
06-2007

Skills

  • Inventory management
  • Employee training
  • Budgeting
  • Sales strategies
  • Customer service
  • Team building
  • Team player
  • Vendor relationships
  • Employee reviews
  • Quality assurance
  • Staff scheduling
  • Cleaning procedures
  • Organizational skills

References

References available upon request.

Timeline

General Manager

My Place Hotels
04.2024 - Current

Field Support Manager

Legacy Management LLC
01.2023 - 04.2024

Head Housekeeping Supervisor

Grand Hospitality
05.2010 - 12.2022

Commercial Janitorial Cleaner

Busy Bee's Cleaning Company
06.2004 - 03.2018

High School Diploma -

Grand Rapids High School

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Randee Grife