Randee Lawrence
Garden Grove,CA
Summary
Dynamic leader with a proven track record at Advanced Plating Technology, excelling in operations management and customer service. Expert in streamlining processes for efficiency, enhancing team accountability, and boosting satisfaction levels. Skilled in documentation and reporting, with a knack for driving significant business growth through strategic planning and effective communication.
Overview
33
33
years of professional experience
Work History
Owner Operator
Advanced Plating Technology
01.2005 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Operations Manager
St. John Knits
01.1992 - 01.2004
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
No Degree - Law Enforcement
East Los Angles Sheriff's Academy
Los Angeles, CA06-1976
GED -
North High Scool
Torrance, CA06-1975
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner Operator
Advanced Plating Technology
01.2005 - Current
Operations Manager
St. John Knits
01.1992 - 01.2004
No Degree - Law Enforcement
East Los Angles Sheriff's Academy
GED -
North High Scool
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