Randee Loofbourow
Keller,TX
Summary
Sales professional with over 50 years in music and service related industries. Extensive background in sales of music products with extensive background in use of music and guitar related gear in recording and performance opportunities.
Knowledgeable in electronic music devices and their uses in both live and recording applications.
Overview
35
35
years of professional experience
Work History
Professional Musician
Lee Media
North Richland Hills, TX
03.1990 - Current
- Organized rehearsals, concerts and events to promote upcoming projects.
- Collaborated with other musicians to create unique soundscapes.
- Memorized routines by following printed text or musical notations.
- Recorded, mixed and mastered albums in professional studios.
- Collaborated with other musicians to plan rehearsals and performances.
- Provided accompaniment for school plays and choir shows.
- Adapted to new songs, concepts and arrangements quickly and professionally.
- Played live shows with full bands and solo performances.
- Traveled extensively to perform at various venues around the country.
- Networked with industry professionals in order to secure new opportunities.
- Played variety of music with broad stylistic range and improvisatorial flexibility.
- Provided accompaniment for church choirs and other musicians participating in worship.
- Produced demos using digital workstations like Pro Tools or Logic Pro X.
- Closely followed musical notation, in accordance with conductor's instructions.
- Transposed music to alternate keys to fit individual styles or purposes.
- Applied knowledge of harmony, melody and voice production to individualize presentations and maintain audience interest.
- Instructed students on various musical instruments, techniques and theory.
- Maintained equipment such as guitars, amplifiers and recording devices.
- Developed strong interpersonal skills to deal with different personalities.
- Developed promotional material such as posters, flyers and websites.
- Managed social media accounts by creating content that engages fans online.
- Performed in front of live audiences on television and as part of theater productions.
- Performed with orchestras, symphonies, choirs and bands.
- Engaged with fans through meet and greets, signings and other promotional activities.
- Promoted events and performances by participating in media interviews.
- Chose music appropriate to specific performance requirements.
- Assisted with songwriting sessions by providing creative input and feedback.
- Composed and performed original music for a variety of audiences.
- Created custom arrangements for songs to fit the venue or occasion.
- Performed studio session work including background vocals, guitar overdubs.
- Auditioned for positions in orchestras, choruses, bands and other types of music groups.
- Identified mistakes made by other musicians and corrected problems.
- Edited audio recordings for use in film scores, commercials and other media.
Sales Supervisor
Prowash
North Richland Hills, TX
12.1988 - Current
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
- Maintained relationships with customers through regular follow-up calls and emails.
- Coached staff on strategies to enhance performance and improve customer relations.
- Processed cash, credit and check transactions with POS system and cash register.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Identified new markets for penetration by carefully researching potential customers' buying habits.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented sales strategies to increase customer base.
- Promoted key products and features to customers to generate interest and drive revenue growth.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Utilized CRM software systems to track customer interactions.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Recruited and trained new employees to meet job requirements.
- Managed daily operations, client relations and IT.
- Conducted in-depth research on competitor trends, products and services.
- Directed and supervised staff performance.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Implemented procedures that improved accuracy of customer orders.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Established clear expectations for quality control processes among staff members.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Attended trade shows, conferences, and other events as a representative of the company's brand.
- Oversaw hiring process for new personnel within the department.
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Conducted market research and reported on competitors.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Modified existing software systems to enhance performance and add new features.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Collaborated with others to discuss new opportunities.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
General Studies
Southwest High School
Fort Worth, TX11-1975
Skills
- Collaborative Teamwork
- Musical Arrangements Understanding
- Music Composition
- Live Performances
- Sound Engineering
- Extensive Performance Background
- Studio Recordings
- Strong Attention to Detail
- Recording
- Audio Production
- Marketing
- Private Lessons
- Scheduling
- Music Recording
- Schedule Management
Timeline
Professional Musician
Lee Media
03.1990 - Current
Sales Supervisor
Prowash
12.1988 - Current
General Studies
Southwest High School
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