Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randee Wieber

Vancouver,WA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining positive relationships with customers. Hardworking and passionate with strong organizational skills. Ready to help the team achieve company goals.

Overview

6
6
years of professional experience

Work History

Delivery

DoorDash
05.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Sales Associate

Smart Foodservice
09.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Assistant Store Manager

Popcorn Cove
08.2017 - 09.2018
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High School Diploma -

Heritage High School
Vancouver, WA
2011

Skills

  • Customer Service and Assistance
  • Retail Knowledge
  • Store Policies and Procedures
  • Merchandising and Display
  • Cash Handling
  • Teamwork and Collaboration
  • POS System Operations
  • Store Opening and Closing
  • Time Management

Timeline

Delivery

DoorDash
05.2020 - Current

Sales Associate

Smart Foodservice
09.2018 - 05.2020

Assistant Store Manager

Popcorn Cove
08.2017 - 09.2018

High School Diploma -

Heritage High School
Randee Wieber