Randee Worthington

• Managed a diverse team of professionals, developing a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with guests, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

• Managed and mentored staff to carry out operational directives with high productivity and accuracy.
• Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
• Motivated and led team members to work together to achieve targets.
• Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
• Supervised critical budget implementations, employee reviews, training and scheduling for projects.
• Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
• Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day

Work closely with the General Manager in the daily operations to ensure a great guest experience and work environment. Handled customer feedback to identify areas for improvement in guest experience and operational efficiency. Collaborate with the General Manager to develop and implement staff training programs that focus on enhancing leadership skills and promoting a culture of accountability, empowering team members to take ownership of their roles and contribute to the success of The Overpass Merchant in a competitive restaurant market. Develop and execute staff training programs. Assist in coordinating and overseeing special events and promotions to attract new customers and create memorable experiences for guests. Implement strategies to enhance operational efficiency and cost-effectiveness in the restaurant's supply chain management.