Customer-service focused, 4 years experience in Telemarketing, appointment setting and customer service. Detail-oriented, excellent problem solving skills, superior listener and client- focused. Adaptable and flexible to change, versatile and organized. Work well alone, excellent team player. Cold-calling Customer satisfaction Creative problem solving GPA 4 years as cheerleader including varsity. Recognized as most spirited my senior year 4 years on the JROTC team where I achieved the highest level of leadership. Working in customer service and call center settings has provided me with strength in communication, allowed me to work with diverse individuals with different needs and prepared me for further opportunities with room to grow in the customer service field. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.