Overview
Work History
Education
Skills
Timeline
Generic

Randell Boyer

Jackson

Overview

10
10
years of professional experience

Work History

Part-time Poker Dealer.

Firekeepers Casino
Battle Creek
01.2025 - Current
  • Dealt various poker games while ensuring adherence to casino rules.
  • Managed player interactions to maintain a friendly and professional environment.
  • Monitored game progress and resolved disputes among players effectively.
  • Shuffled and arranged cards accurately for seamless gameplay continuity.
  • Maintained a clean and organized gaming table throughout shifts.
  • Conducted chip exchanges and maintained accurate counts during transactions.
  • Collaborated with team members to enhance overall gaming experience for patrons.
  • Educated new players on game rules and proper etiquette at the table.
  • Followed standard procedures for opening and closing tables.
  • Responded quickly to any disputes between players or staff members.
  • Adhered strictly to security protocols while handling money transactions.
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Provided excellent customer service by responding promptly to guest inquiries or complaints.
  • Resolved customer issues in a professional manner.
  • Performed accurate payouts according to established procedures.
  • Calculated and assessed players' cards against house and competition to quickly ascertain game results and determine winning hands, player bets and correct rotation of gameplay.
  • Conducted chip exchanges as needed during shifts.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Assisted guests in understanding the rules and regulations of various poker games.
  • Inspected cards for wear and tear prior to dealing them out.
  • Verified identification of customers before allowing them to play poker.
  • Balanced table bank at beginning and end of shift.
  • Ensured that all necessary supplies were available throughout shift.
  • Ensured compliance with safety guidelines at all times.
  • Reconciled betting currency at shift end and during gameplay to maintain accurate accounting, receipt and distribution of house and players' winnings, spending, and exchanges.
  • Tracked all winnings and losses on computer system accurately and efficiently.
  • Recorded table activity in logbook on a daily basis.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Explained rules, took bets and delivered payouts to facilitate movement of games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Observed gamblers to identify marking, switching and counting cards.

Handyman Helper

Lee's Handyman
Parma
04.2015 - 01.2023
  • Assisted technicians with various repair and maintenance tasks in residential properties.
  • Prepared work sites by gathering tools and supplies for handyman projects.
  • Supported installation of fixtures, appliances, and furniture for client projects.
  • Organized and maintained tools and equipment to ensure efficient work processes.
  • Cleaned up work areas after each job was completed.
  • Operated power tools such as drills and saws safely while completing projects.
  • Assisted handyman with a variety of maintenance and repair tasks, including painting, carpentry, plumbing, electrical work, and appliance installation.
  • Repaired damaged drywall or plasterboard surfaces prior to painting.
  • Ensured that all safety protocols were followed while working on jobsites.
  • Utilized ladders safely while performing tasks at heights above ground level.
  • Provided customer service to clients during home visits.
  • Gathered supplies for projects as requested by the handyman.
  • Operated hand and power tools to complete repairs.
  • Repainted walls, removing old paint, or wallpaper and preparing surfaces for new applications.
  • Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs.
  • Used rulers and micrometers to inspect parts and determine dimension requirements.
  • Pulled parts, recorded inventory information and prepared tools for jobs.

Education

High School Diploma -

Chelsea High School
Chelsea, MI
06-2004

Skills

  • Card dealing
  • Chip handling
  • Customer service
  • Dispute resolution
  • Table management
  • Game rules
  • Game monitoring
  • Transaction accuracy
  • Player interaction
  • Team collaboration
  • Conflict management
  • Attention to detail
  • Active listening
  • Positive engagement
  • Safety compliance

Timeline

Part-time Poker Dealer.

Firekeepers Casino
01.2025 - Current

Handyman Helper

Lee's Handyman
04.2015 - 01.2023

High School Diploma -

Chelsea High School

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Randell Boyer