Randell Green
Lancaster,PA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in operating and leading programs that involve providing care for individuals with intellectual disabilities and autism.
Overview
10
10
years of professional experience
Work History
Founder & CEO
Compassions Group Company
07.2022 - Current
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Advised on high-level hiring decisions for key leadership positions.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Interviewed, supervised and motivate 30 staff members to achieve optimal productivity.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Oversaw business-wide changes to modernize procedures and organization.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Medicaid/ Billing/ Compliance
Compassions Group Company
Lancaster, PA
07.2022 - Current
- Established and led a health and human services organization specializing in care for individuals with intellectual and developmental disabilities.
- Oversees organizational compliance with federal and state Medicaid regulations, including program integrity, billing practices, and audit readiness.
- Designed and implemented policies and procedures to support Medicaid billing, service documentation, incident reporting, and HIPAA compliance.
- Trained staff and management teams on Medicaid service delivery standards, documentation requirements, and regulatory updates.
- Developed internal systems for monitoring service provision, verifying billing accuracy, and tracking compliance across all program areas.
- Worked closely with consultants and healthcare professionals to maintain high-quality service delivery and support ongoing regulatory adherence.
- Led strategic planning and operational growth focused on Medicaid-funded services, improving access, quality, and fiscal performance.
Vice President & Chief Operating Officer
Greater Hearts Human Services
06.2015 - 08.2022
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Established performance goals for department and provided methods for reaching milestones.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Identified and solved issues with production, workforce and material sourcing to drive business objectives.
- Evaluated product development strategies and prepared alternative approaches to exceed goals.
- Resolved issues and recommended actions based on production and compliance reports.
- Interviewed, supervised and motivated over 30 staff members to achieve optimal productivity.
- Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Education
High School Diploma -
Peaque Valley
166 S New Holland Rd, Kinzers, PA2011
Some College (No Degree) - Business Administration
Harrisburg Area Community College
Harrisburg, PASkills
- Business Development and Planning
- Contract Negotiation
- Strategic Vision
- Recruitment and Hiring
- Executive Leadership
- Leadership and People Development
- Mission and Vision
- Strategize Plans
- Management Team Leadership
- Networking
- Balanced Work Ethic
- Attention to Quality
Timeline
Founder & CEO
Compassions Group Company
07.2022 - Current
Medicaid/ Billing/ Compliance
Compassions Group Company
07.2022 - Current
Vice President & Chief Operating Officer
Greater Hearts Human Services
06.2015 - 08.2022
High School Diploma -
Peaque Valley
Some College (No Degree) - Business Administration
Harrisburg Area Community College
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