Randena Franke
Portland,Oregon
Overview
15
15
years of professional experience
Work History
CASE MANAGER
QMHA Clackamas County Jail Diversion
01.2018 - Current
- Qualified Mental Health Associate responsible for handling many different duties that include:
- Intensive Case Management
- Coordinates services for clients that include mental health /alcohol and drug treatment
- Strong knowledge of available resources for a variety of needs
- Ability to connect with clients while maintaining healthy boundaries
- Proficient in MMIS, PHTECH, case management database and Anasazi EMR
- Qualifications & Skills Qualifications Experienced Proven Empathetic
- Qualified Mental Health Associate with Clackamas County Behavioral Health
- Certified in International Peer Support and Mental Health First Aid
- Experience helping clients apply for and obtain medical benefits
- Skilled in coordinating client services; medication management, crisis planning, initiating therapy
- Professional relationships with C.C
- Community Providers
- Able to work in emotionally challenging situations while utilizing self-care and/or resources
- Skilled in client outreach, screening and effective case management strategies
- Ability to recognize patterns of drug abuse, behaviors and provide appropriate response
- Knowledgeable of the causes, consequences and recovery from abuse and substance abuse
- Personal experience with homelessness, incarceration, mental health services, domestic violence, treatment and recovery.
QMHA Clackamas County Link Program
10.2014 - 01.2018
Case Manager
Clackamas County Link Program
07.2014 - 01.2018
QMHA Case Manager
Clackamas County Crisis Line
09.2013 - 01.2014
QMHA Case Manager
Clackamas County Behavioral Health
03.2013 - 09.2013
Forensic Peer Support Specialist
10.2012 - 03.2013
04.2011 - 10.2012
Education
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Portland State University
2016
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2013
QMHA 1 Certificate of Completion, Internal Peer Support - undefined
September 2011
Certificate of Completion, Mental Health First Aid - undefined
Mount Hood Community College – Portland Community College
September 2011
Timeline
CASE MANAGER
QMHA Clackamas County Jail Diversion
01.2018 - Current
QMHA Clackamas County Link Program
10.2014 - 01.2018
Case Manager
Clackamas County Link Program
07.2014 - 01.2018
QMHA Case Manager
Clackamas County Crisis Line
09.2013 - 01.2014
QMHA Case Manager
Clackamas County Behavioral Health
03.2013 - 09.2013
Forensic Peer Support Specialist
10.2012 - 03.2013
04.2011 - 10.2012
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Portland State University
QMHA 1 Certificate of Completion, Internal Peer Support - undefined
Certificate of Completion, Mental Health First Aid - undefined
Mount Hood Community College – Portland Community College