Randi Anderson
Billings,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sterile Processing Supervisor
ST VINCENT HEALTHCARE
02.2018 - Current
- Overseeing the daily operations of the sterile processing department according to established organizational policies and AAMI guidelines.
- Prioritizing workflow processes while monitoring and managing department volumes and workload, ensuring there is adequate staffing to support surgical volumes.
- Creating, planning, and implementing new strategies and processes to improve workflows and quality of care.
- Tracking key performance indicators (KPI's) for the sterile processing department.
- Managing recruitment, onboarding, and training of all staff, providing direct support and leadership to a team of 22.
- Facilitating the continuing growth and education of the team, mentoring leadership development for technicians, coordinators, and educators.
- Implementation, upkeep, configuration, and reliable operation of the instrument tracking program and peripheral devices associated.
- Troubleshooting day to day issues for all department machinery including automated washers, sonic washers, steam sterilizers, low temperature sterilizers, and automated endoscope reprocessing units.
- Initiating and managing requests relating to repair contracts and product replacement to ensure minimal disruption to surgical volumes
- Handling the procurement of department supplies as well as surgical instrumentation to support daily operations.
- Forecasting instrument and supply shortages and averting the problem by finding comparable substitutions to deliver seamless service.
- Anticipating obstacles and identifying solutions to resolve issues in a quick and effective manner.
Certified Sterile Processing Technician
ST VINCENT HEALTHCARE
09.2014 - 02.2018
- Perform manual cleaning and decontamination of surgical instrumentation per the manufacturer's guidelines
- Inspect, assemble, and prepare instrumentation for terminal sterilization according to well-established sterile processing practices and standards
- Prioritize workflow to ensure that priority surgical instrumentation is sterile and ready for use
- Operation of large chamber steam sterilizers as well as low temperature gas plasma sterilizers
- Document load contents and maintain sterilization records to ensure appropriate records are available upon request
- Perform daily equipment testing to ensure all machines are functioning properly
- Data specialist that analyzed organizational lists of instrumentation to identify errors and duplicates and made necessary changes to refine information in the database prior to go-live of the instrument tracking system
- Provide instruction and coaching to new associates ensuring that they become reliable members of the sterile processing team.
Phlebotomy Technician II
BILLINGS CLINIC
04.2005 - 02.2010
- Perform scheduled and emergent blood collection by vacutainer, syringe, and butterfly venipuncture methods in hospital and clinic setting
- Retrieve blood specimens via capillaries by dermal puncture, such as heel or finger stick methods
- Collect laboratory specimens at specific time intervals as specified by physicians orders
- Transport specimens or fluid samples from collection sites to laboratory
- Data entry of patient information, insurance billing information, and physician orders into the hospital database
- Provide new associates training in blood collection techniques and lab procedures
- Maintain schedule for associates performing blood collection in the long term care facilities contracted to the organization.
Certified Nursing Assistant
BILLINGS CLINIC
03.2004 - 04.2005
- Provide physical support to acute care patients with daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, ambulation, and exercising
- Measure and record food and liquid intake as well as urinary and fecal output, reporting any abnormalities to nursing staff
- Record vital signs, such as temperature, blood pressure, pulse, and respiration rates
- Float as part of facility resource pool to various areas of the hospital including medical, oncology, telemetry, ICU, psychiatric, and surgical floors.
Certified Nursing Assistant
BILLINGS HEALTH & REHABILITATION CENTER
05.2002 - 03.2004
- Provide physical support to long term care patients with daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, ambulation, and exercising
- Measure and record food and liquid intake as well as urinary and fecal output
- Record vital signs, such as temperature, blood pressure, pulse, and respiration rates
- Worked closely with the physical therapy department to carry out ambulation and restorative exercises to maintain mobility
- Provide supervision to residents with dementia to ensure safety and quality of life.
Education
Associate of Applied Science - Computer Systems Technology
Montana State University- City College
Billings, MT05.2013
Skills
- Oracle ERP Cloud
- Workday
- Microsoft 365
- Kronos
- Epic
- Symplr Spend (GreenLight)
- Instrument Tracking System (SPM)
- Employee Recruitment and Hiring
- Process Improvement
- Relationship Building and Retention
- Records Maintenance
- Verbal and Written Communication
Certification
- Certified Registered Central Service Technician (CRCST) - IAHCSMM 2015
- Certified Instrument Specialist (CIS) - IAHCSMM 2019
- Certified Endoscope Reprocessor (CER) - IAHCSMM 2019
- Certified Healthcare Leader (CHL) - IAHCSMM 2021
Leadership Development
SVB Leadership Cohort 01/2022 to 01/2023
- Change Management
- Crucial Conversations for Mastering Dialogue
- Crucial Conversations for Accountability
- Team Effectiveness
- TILT 360 Positive Influence Predictor Assessment
- Three Vital Questions-Transforming Workplace Drama
- Root Compass Leadership GPS
- EQ-ometer-Assessment
Timeline
Sterile Processing Supervisor
ST VINCENT HEALTHCARE
02.2018 - Current
Certified Sterile Processing Technician
ST VINCENT HEALTHCARE
09.2014 - 02.2018
Phlebotomy Technician II
BILLINGS CLINIC
04.2005 - 02.2010
Certified Nursing Assistant
BILLINGS CLINIC
03.2004 - 04.2005
Certified Nursing Assistant
BILLINGS HEALTH & REHABILITATION CENTER
05.2002 - 03.2004
Associate of Applied Science - Computer Systems Technology
Montana State University- City College
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