Randi Caramusa
Phoenix,AZ
Summary
Solid background in sales, strategic planning, and complex problem resolution.
Strong communication, negociating skills, and the gift of developing and maintaining new client relationships. Self driven, chameleon- like, strong srategic sales and development skills. Encompass the ability to see the final result of a project, while focused on critical details.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Outside Sales Rep
Gerali Custom Design
09.2016 - Current
- Communicated with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
- Maintained a strong understanding of competitors, their offerings and their presence in assigned territory.
- Secured sales by providing recommendations to promote brand effectiveness and product benefits.
- Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
- Identified lucrative business prospects through cold calling, networking, marketing and database leads.
- Enhanced market penetration by [25]% by conducting thorough competitive analysis and customer satisfaction surveys to identify entry points and requirements.
- Improved profitability by developing pipeline utilizing multiple sales penetration strategies.
- Proactively identified and solved complex strategy problems that impacted sales management and business direction.
- Increased sales by 30%.
Showroom Sales
Interior Crafts Merchandise Mart
07.2014 - 09.2016
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Performed frequent customer visits to maintain positive and productive relationships.
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Sustained customer base by facilitating market research to formulate brand strategies.
- Increased revenue by obtaining and securing new accounts, while providing value-added services to existing clients.
- Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
- Responsible for daily operations of showroom
- Planned and hosted events in showroom for clients and media.
- Educated clients on custom furniture capabillities.
- Faciliated projects in hotels, restaurants, and residences.
Regional Outside Sales
Lee Weitzman Furniture Inc
07.2009 - 05.2013
- Established plans for pursuing new customer groups and product opportunities.
- Set up and managed quotas and quarterly sales plans.
- Brought in [75] new customer accounts worth up to $1,00.000.00 anually.
- Managed all client appointment, quotes, and follow ups.
- Hosted showroom lunch presentations, and trunk show events.
- Educated clients on custom capabilities and high end hand crafted furniture.
Showroom Sales
A. Rudin Merchandise Mart
07.2002 - 03.2009
- Provided insight on the most effective ways to display furniture to draw in customers and encourage purchases.
- Devised, directed and created construction projects to establish showrooms featuring new exotic, luxury and restored collectible vehicles for retail sales.
- Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Converted 75 new clients to showroom product sales, via building new client relationships.
- Coordinated projects, and serve as primary liason between client and corporate.
- Managed day to day operations of showroom, including furniture staging,showroom layout, quote follow up.
- Assited in development of new custom products, launching new furniture lines.
Education
Associate of Arts - Business Administration
University of Illinois at Chicago
Chicago, IL, United StatesSkills
Achieved improved computer literacy among team members through targeted support Enhanced team communication, resulting in increased collaboration Drove creative problem-solving initiatives that led to innovative solutions Contributed to the successful attainment of results-oriented goals Optimized time management practices, ensuring timely project completion Strengthened customer relationships, leading to higher satisfaction Effectively closed sales, contributing to revenue growth Cultivated robust client relationships that fostered loyalty Delivered impactful sales presentations that engaged audiences
Affiliations
Top Box Program -Chris Kennedy President
Member, Alumni Association Marion Heights Academy
Personal Information
Mantra
An act of kindness everyday
Community Service
Itasca Food Pantry
Top Box Program
Accomplishments
I keep design current with CEU courses
My career started in Chicago at the Merchandise Mart. I worked my way up from design sales to showroom manager and opened up the A. Rudin showroom in 2007.
Certification
IIDA
Timeline
Outside Sales Rep
Gerali Custom Design
09.2016 - Current
Showroom Sales
Interior Crafts Merchandise Mart
07.2014 - 09.2016
Regional Outside Sales
Lee Weitzman Furniture Inc
07.2009 - 05.2013
Showroom Sales
A. Rudin Merchandise Mart
07.2002 - 03.2009
Associate of Arts - Business Administration
University of Illinois at Chicago