Randi Jordan
Killeen,TX
Summary
Merchandising professional successful at representing consumer taste and needs in retail marketing. Motivates employees using positive reinforcement and creative reward system. Dedicated manager with more than five years experience in retail and customer service. Manager who thrives in a team oriented environment, working creatively and effectively to meet company goals.
Overview
12
12
years of professional experience
Work History
Gift Team Lead
Buc-ee's
Temple, PA
08.2022 - Current
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Ensured compliance with company policies and procedures throughout the team.
Overnight Shift Manager
Walamart Store 1494
Corpus Christi, TX
01.2019 - 07.2022
- Directed and supervised the overnight team members in providing exceptional customer service.
- Ensured that all merchandise was stocked, rotated, and properly labeled according to company standards.
Dept. Manager Ladies Apparel intimates and sleep
Walmart Store #2492 Market #475
Pendleton, OR
06.2017 - 06.2018
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Assistant Manager
Walmart Store #381 Market #81
Copperas Cove, TX
07.2016 - 05.2017
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Front End Zone
Walmart Store #407 Market #81
Killeen, TX
01.2016 - 07.2016
- Ensured front end operations ran smoothly, efficiently and met customer service standards.
Dept Manager Stationary Fabrics and Crafts.
Walmart Store #407 Market #81
Killeen, TX
03.2014 - 01.2016
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
Customer Service Manager
Walmart Store #407 Market #87
Corpus Christi, TX
09.2013 - 03.2014
- Provided exceptional customer service to ensure customer satisfaction.
Skills
- Organized and detail oriented
- Customer relations
- Time management
- Strategic thinker
- Effective trainer
- Advanced knowledge of scheduling, planning, and merchandising
Timeline
Gift Team Lead
Buc-ee's
08.2022 - Current
Overnight Shift Manager
Walamart Store 1494
01.2019 - 07.2022
Dept. Manager Ladies Apparel intimates and sleep
Walmart Store #2492 Market #475
06.2017 - 06.2018
Assistant Manager
Walmart Store #381 Market #81
07.2016 - 05.2017
Front End Zone
Walmart Store #407 Market #81
01.2016 - 07.2016
Dept Manager Stationary Fabrics and Crafts.
Walmart Store #407 Market #81
03.2014 - 01.2016
Customer Service Manager
Walmart Store #407 Market #87
09.2013 - 03.2014