Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Randi Knox

Antioch,CA

Summary

Dynamic Program Manager with a proven track record at FirstSteps For Kids, enhancing client outcomes through expert behavior management and therapeutic treatment. Developed and supervised high-impact behavioral therapy programs, resulting in significant advancements in client communication and socialization. Proficient in data analysis and clinical practice, leveraging analytical and interpersonal skills to drive success in evidence-based intervention. Aiming to continue fostering impactful programs that improve client well-being.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Program Manager

FirstSteps For Kids
Walnut Creek, California
06.2024 - Current
  • Conducted initial assessments and developed individualized treatment plans to enhance communication, socialization, daily living, and adaptive behaviors.
  • Designed and evaluated behavior programs, adjusting interventions based on data analysis to ensure achievement of desired outcomes.
  • Trained and supervised behavior analysts and therapists, providing clinical guidance and mentorship to ensure effective delivery of ABA therapy.

Lead Instructor, Registered Behavior Technician

FirstSteps for Kids, Inc.
Walnut Creek, California
09.2021 - 05.2023
  • Developed personalized interventions for behavior treatment plans.
  • Guided new behavior interventionists in understanding and applying behavior strategies.
  • Applied proven strategies to positively affect client behaviors.
  • Examined data and tracked success rates of individualized therapy plans.
  • Maintained relationships by effectively communicating with patients' families.
  • Supported development of essential life and social skills.

Mental Health Peer, Counseling and Psychological Services

University of California, Santa Barbara
Santa Barbara, California
08.2019 - 05.2021
  • Supported development of treatment strategies by evaluating patients' challenges, requirements and assets.
  • Facilitated targeted individual or group therapy sessions.
  • Demonstrated effective communication and problem-solving skills during crisis situations with patients, families, and staff.
  • Addressed individual mental health challenges for patient support.
  • Fostered positive relationships with patients through engaging service.

Supervisor

The Summit Cafe
Santa Barbara, CA
09.2019 - 06.2020
  • Directed workflow to satisfy customer demands.
  • Designed and oversaw workforce timetables.
  • Enhanced team readiness by training newcomers for high-speed operations.
  • Discovered methods to optimize existing workflows, enhancing speed and efficiency.

Education

Master of Science - Marriage and Family Therapy

California State University, Sacramento
Sacramento
01-2026

Bachelor of Science - Psychology

University of California, Santa Barbara
Santa Barbara
06.2021

Skills

  • Behavior management
  • Therapeutic treatment
  • Behavioral therapy
  • Clinical practice
  • Data collection and analysis
  • Professional writing
  • Training and development
  • Data analysis
  • Behavioral interventions
  • Crisis intervention
  • Counseling techniques
  • Evidence-based counseling
  • Treatment plan development

Certification

  • RBT certification
  • CPR Certification
  • NCI Certification

Affiliations

  • Chi Sigma lota Counseling Academic and Professional Honor Society (CSI)
  • The National Society of Leadership and Success

Timeline

Program Manager

FirstSteps For Kids
06.2024 - Current

Lead Instructor, Registered Behavior Technician

FirstSteps for Kids, Inc.
09.2021 - 05.2023

Supervisor

The Summit Cafe
09.2019 - 06.2020

Mental Health Peer, Counseling and Psychological Services

University of California, Santa Barbara
08.2019 - 05.2021

Master of Science - Marriage and Family Therapy

California State University, Sacramento

Bachelor of Science - Psychology

University of California, Santa Barbara

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Randi Knox