Randi Manouel
Fresno,CA
Summary
Professional with demonstrated expertise in regulatory compliance, risk management, and policy enforcement. Skilled in identifying and mitigating potential risks, ensuring adherence to legal and regulatory standards. Strong focus on collaborative team efforts and achieving measurable results. Known for reliability, adaptability, and strategic problem-solving. Proficient in compliance audits, regulatory reporting, and developing effective compliance programs.
Overview
22
22
years of professional experience
Work History
Program Compliance Officer
City of Fresno Department of Public Utilities
Fresno, California
06.2021 - Current
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Provided expert guidance on complex regulatory matters, enabling informed decision-making within the organization.
- Coordinated with external regulators to clarify compliance expectations and ensure company practices were fully aligned.
- Enhanced decision-making, providing senior management with detailed compliance risk assessments and recommendations.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Tax Specialist
H & R Block Tax Services
Fresno, California
01.2022 - Current
- Maintained thorough and current understanding of applicable tax laws.
- Collaborated with cross-functional teams to ensure seamless communication and coordination on tax-related matters.
- Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
- Reviewed financial statements for accuracy and integrity.
- Conducted comprehensive research on complex tax regulations, staying up-to-date on the latest changes and updates.
- Advised clients on best practices for managing their finances to minimize future tax liabilities while maximizing deductions and credits available to them.
Community Revitalization Specialist
City of Fresno Planning & Development
Fresno, California
08.2003 - 08.2018
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction through proactive problem-solving and efficient code complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within California compliance codes.
- Investigate, researched, collected, arranged, and input information into database system.
- Conducted comprehensive interpretation of California codes to apply code requirements to a particular subject.
- Developed effective improvement plans in alignment with goals and specifications.
Education
GED -
Central Union High School
Fresno, CA05-1982
Skills
- Compliance monitoring/procedures/reporting
- Investigative & research skills
- Analytical thinking
- Proficient in Microsoft-Office/Word/Excel; Navaline-HTE
- Effective communication
- Problem-solving abilities
Timeline
Tax Specialist
H & R Block Tax Services
01.2022 - Current
Program Compliance Officer
City of Fresno Department of Public Utilities
06.2021 - Current
Community Revitalization Specialist
City of Fresno Planning & Development
08.2003 - 08.2018
GED -
Central Union High School
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