Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work
Hi, I’m

Randi McKinney

Hanford,CA
Randi McKinney

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

Remote

Important To Me

Career advancementFlexible work hoursWork from home option

Summary

Versatile professional with a proven track record at EBay Inc, enhancing customer satisfaction through streamlined shipping processes. Skilled in organization and customer service, I excel in optimizing sales and operational efficiency. My background spans various roles, demonstrating exceptional memory retention and troubleshooting abilities, with a focus on impactful achievements.

Overview

13
years of professional experience

Work History

EBay Inc

Online Reseller
01.2021 - Current

Job overview

  • Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
  • Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
  • Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
  • Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
  • Resolved disputes professionally by mediating between buyers and sellers when necessary, preserving the reputation of the online store.

Be My Eyes

Mystery Shopper
03.2024 - 12.2024

Job overview

  • Ensured accuracy in data collection by following specific guidelines provided for each mystery shopping assignment.
  • Analyzed competitor strategies by conducting covert assessments of product prices, promotions, store layouts, and customer interactions at rival locations.
  • Completed comprehensive reports outlining findings from mystery shopping visits to provide actionable insights for clients.
  • Maintained confidentiality of both personal information and assignment details throughout the entire mystery shopping process.
  • Supported business growth by identifying sales opportunities, product placement, and store layout effectiveness during visits.
  • Participated in diverse industries assignments including restaurants, grocery stores, retail shops which broadened the understanding of different businesses and their unique requirements.

InboxDollars

Surveyor
07.2017 - 01.2022

Job overview

  • Performed field calculations to complete assessments.
  • Gathered, organized and modeled data for reports and presentations.
  • Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.
  • Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.

Lori Bettencourt

In Home Support Services
01.2018 - 08.2019

Job overview

  • Provided crucial emotional support to clients during times of stress or crisis, demonstrating empathy and understanding.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each client.
  • Improved client''s quality of life with compassionate care, attentive listening, and effective communication.
  • Assisted clients in managing medication schedules, ensuring timely administration and proper dosage for optimal health outcomes.
  • Delivered exceptional personal care services to clients by attending to hygiene needs such as bathing, grooming, and toileting in a respectful manner.
  • Facilitated social engagement for clients by accompanying them on outings and assisting with community integration activities.
  • Developed strong rapport with clients and their families, fostering trust-based relationships that encouraged open communication about concerns or needs.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Luci Coykendall

Teachers Assistant
01.2012 - 06.2016

Job overview

  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.

Education

West Hills College Lemoore
Lemoore, CA

GED from General Education
06.2009

Skills

  • Customer service standards
  • Organization
  • Memory retention
  • Troubleshooting
  • Sales

Timeline

Mystery Shopper

Be My Eyes
03.2024 - 12.2024

Online Reseller

EBay Inc
01.2021 - Current

In Home Support Services

Lori Bettencourt
01.2018 - 08.2019

Surveyor

InboxDollars
07.2017 - 01.2022

Teachers Assistant

Luci Coykendall
01.2012 - 06.2016

West Hills College Lemoore

GED from General Education
Randi McKinney