Randi Mincy
Evansville,IN
Summary
Four years experience as mother and carer for daughter with autism. Willing to get stuck in at all hours of the day / night and works incredibly well under pressure. Spectacular abilities to read people through non-verbal communication. On the ball ALWAYS and the most resilient, loyal, selfless person you could meet (besides other SEND parents).
Overview
9
9
years of professional experience
1
1
Certification
Work History
Optical Technician/Optical Lab Technician
Northside Eyecare
Evansville, IN
06.2022 - 09.2023
- Conducted pretest procedures to gather data before exam
- Make eye appointments more effective and productive
- Input patient information and exam findings into electronic medical records system to facilitate accurate record keeping
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients
- Collaborated with optometry staff to reach individual and team goals
- Checked in and dispensed eyewear while contesting patient concerns
- Pulled insurance and helped patients pick out eyewear.
- Repaired broken parts, utilizing precision hand tools and soldering irons.
Server/Bartender/Trainer Coordinator
O'Charley's Restaurant & Bar Evansville
Evansville, IN
02.2021 - 06.2022
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Checked identification for minimum age for sale of alcoholic beverages
- Trained new team members on restaurant procedures, menu items and performance strategies
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Environmental Services Housekeeper
Deaconess Gateway
Evansville, IN
02.2019 - 04.2019
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment
- Interacted with hospital staff, patients and families to demonstrate good customer service techniques
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Restaurant Hostess
Olive Garden
Evansville, IN
01.2017 - 04.2018
- Answered customer questions about hours, seating and menu information
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Collected information from arriving customers to seat groups or place them on waitlist.
Cashier
Gatti Town
Evansville, IN
06.2015 - 11.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes.
Sales Associate
Plato's Closet
Evansville, IN
04.2014 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
High School Diploma -
Harrison High School
Evansville, IN05.2018
Bachelor of Science - Criminal Justice
University of Southern Indiana Evansville
INSkills
- High-Energy and Stamina
- Cool Under Pressure
- Hospitality Service Expertise
- Critical Thinking
- Time Management
- Energetic and Outgoing
- Point-of-Sale (POS) Software
- Detail-Oriented
- Natural Leadership
- Role Modeling
- Multitasking
- Reliable
- Preliminary Testing
- Ophthalmology Testing
- Appointment Scheduling
- Applied Behavior Analysis
- Positive Reinforcement
- Collaborative Teamwork
Certification
Certified Trainer, O'Charley's Restaurant & Bar - 2021 to Present.
Affiliations
- Autism Mom
References
References available upon request.
Timeline
Optical Technician/Optical Lab Technician
Northside Eyecare
06.2022 - 09.2023
Server/Bartender/Trainer Coordinator
O'Charley's Restaurant & Bar Evansville
02.2021 - 06.2022
Environmental Services Housekeeper
Deaconess Gateway
02.2019 - 04.2019
Restaurant Hostess
Olive Garden
01.2017 - 04.2018
Cashier
Gatti Town
06.2015 - 11.2015
Sales Associate
Plato's Closet
04.2014 - 10.2014
High School Diploma -
Harrison High School
Bachelor of Science - Criminal Justice
University of Southern Indiana Evansville
Similar Profiles
Lisel RobbinsLisel Robbins
Physiotherapist at St Vincent's Private Hospital Northside (formerly Holy Spirit Northside)Physiotherapist at St Vincent's Private Hospital Northside (formerly Holy Spirit Northside)
Patrick JewellPatrick Jewell
Director of Sales and Business Development at EyeCare Technology ConsultingDirector of Sales and Business Development at EyeCare Technology Consulting
Rebecca PadgettRebecca Padgett
Front Desk Receptionist at InFocus EyecareFront Desk Receptionist at InFocus Eyecare
Shannon LewisShannon Lewis
Case Manager at RainTree Consulting, LLCCase Manager at RainTree Consulting, LLC
Tara CotterillTara Cotterill
Dog Walker and Sitter at Walkie Doggie & Pet SitterDog Walker and Sitter at Walkie Doggie & Pet Sitter