Randi Muchow
Caldwell,ID
Summary
Adept at balancing patient needs with medication accuracy at Grace Memory Care, I enhanced patient satisfaction through meticulous medication administration and compassionate care. Expert in medical records management and privacy, my proactive approach streamlined processes at Idaho Eye Pros, ensuring data protection and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiving / Medication Technician
Grace Memory Care
05.2022 - 10.2023
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored medication storage area to maintain medication security and control.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
Front Desk Receptionist
Idaho Eye Pros
01.2021 - 04.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed all tasks in compliance with company policies and procedures.
Education
Diploma -
07.2020
Skills
- Daily living assistance
- Privacy and confidentiality
- Records Updating
- Medical Records Management
- Patient Observation
- Medication Administration
Certification
CPR Certification
Medication administration technician
Timeline
Caregiving / Medication Technician - Grace Memory Care
05.2022 - 10.2023
Front Desk Receptionist - Idaho Eye Pros
01.2021 - 04.2022
Nampa Senior High School - Diploma ,
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