Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randi Noah

Texarkana,TX

Summary

Detail-orientated, organized, and dependable candidate that is successful at managing multiple priorities and difficult personalities all while maintaining a positive attitude and strong work ethic to meet goals and deadlines.

Overview

6
6
years of professional experience

Work History

Waitress

Amigo Juan
01.2023 - 12.2023
  • Maintained order efficiency and accuracy in a fast paced environment through clear communication and collaboration with staff members, earning numerous recommendations from satisfied customers.
  • Worked as a team or independently while remaining calm and poised when dealing with difficult customers or during busy shifts.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness and maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.

Manager

International House Of Pancakes
09.2020 - 01.2023
  • Managed and motivated employees to be productive and engaged in work as a team.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate common ground.
  • Cross-trained existing employees to maximize team agility and performance and maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed shift performance to identify areas of improvement and make necessary adjustments and communicated clearly with employees to keep everyone on same page of working toward established goals.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success while establishing team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Volunteer Relations Coordinator

Housing Authority Of Sevier County
05.2021 - 08.2021
  • Performed countless hours of detail-orientated data entry of sensitive personal information of community members.
  • Participated in community outreach events to promote relationships with local organizations to identify community resources and other opportunities.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant aspects in the community.
  • Coordinated the implementation of people-related services, policies and programs through departmental staff.
  • Assisted and followed any given instructions of the director of the program.


Community Volunteer

Friendship Center
05.2018 - 08.2018
  • Exhibited excellent communications and customer service relations skills in activities such as feeding the homeless breakfast and lunch.
  • Collaborated with local organizations to provide food to families in need.
  • Participated in a fundraising campaign to support local underprivileged members of the community and assisted in local charity events to raise funds for disadvantaged families.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society and helped clients navigate social services system and access needed resources.

Education

High School Diploma -

Texas High School
Texarkana, TX
05.2021

Skills

  • Excellent Communication and Active Listening Skills
  • Policy and Compliance Implementation
  • Verbal and Written Communication and Interpersonal Skills
  • Organizational Skills and Attention to Detail
  • MS Office and Numerous Computer and Office Skills
  • Negotiation, Conflict Resolution, and Risk Management
  • Good Judgment, Decision Making, and Emotional Intelligence
  • Teamwork and Collaboration Skills
  • Time Management Skills

Timeline

Waitress

Amigo Juan
01.2023 - 12.2023

Volunteer Relations Coordinator

Housing Authority Of Sevier County
05.2021 - 08.2021

Manager

International House Of Pancakes
09.2020 - 01.2023

Community Volunteer

Friendship Center
05.2018 - 08.2018

High School Diploma -

Texas High School
Randi Noah