Randi Porter
Bowling Green,KY
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I'm also a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Team Member
Tropical Smoothie Cafe
Owensboro, KY
06.2021 - 02.2023
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Answered phone calls regarding inquiries about products or services.
- Assisted customers with product selection and ordering process.
- Collaborated with team members to maximize productivity and efficiency.
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
Education
Some College (No Degree) - Psychology
Western Kentucky University
Bowling Green, KYSkills
- Complaint resolution
- Workplace Safety
- Customer Service
- Cash Handling
- Cleaning
- Equipment Operation
- Following Instructions
- Money Handling
- Collaboration and Teamwork
- Training and mentoring
- Positive Attitude
- Heavy Lifting
Affiliations
- I had participated in golf for 6 years at my high school
- I am in the Big Red Marching Band of WKU
Timeline
Team Member
Tropical Smoothie Cafe
06.2021 - 02.2023
Some College (No Degree) - Psychology
Western Kentucky University