Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Randi Raynor

659 Hunting Fields Road,MD

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

22
22
years of professional experience

Work History

Director of Operations

Aaron Fine Arts
Baltimore, MD
09.2002 - Current
  • Created policies and procedures for improved workflow processes.
  • Promoted products, increasing customer base, and market share.
  • Implemented systems for monitoring employee attendance, scheduling, payroll.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
  • Coordinated activities between different departments to ensure successful completion of projects.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
  • Recognized employees for demonstrating excellent service resulting in increased company morale.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.

Education

Bachelor of Science - Psychology

Towson University
Baltimore, MD
12-2000

Skills

  • Strategic planning and execution
  • Quality assurance
  • Capital spending
  • Operations oversight
  • Cost control
  • Operational efficiency
  • Task prioritization
  • Customer service
  • Scheduling
  • Inventory management
  • Interpersonal skills
  • Budget management
  • Project management
  • Time management abilities
  • Attention to detail
  • Vendor management
  • Employee reviews
  • Policy development and enforcement
  • Organizational skills
  • Interpersonal communication
  • Payroll administration and timekeeping
  • Sales promotion
  • Business forecasting
  • Staff scheduling
  • Reliability
  • Financial controls implementation
  • Goal setting
  • Employee relations
  • Time management
  • Profit and loss accountability
  • Revenue growth
  • Team leadership
  • Active listening

Timeline

Director of Operations

Aaron Fine Arts
09.2002 - Current

Bachelor of Science - Psychology

Towson University

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Randi Raynor