Randi Royer
Newport ,VT
Summary
Dedicated individual with a track record in customer service and effective problem resolution. Known for teamwork and collaboration, with strong organizational skills to enhance productivity and efficiency in any role. Knows the importance of confidentiality and will show empathy as I'm a huge animal lover. Eager to learn new rolls and adapt in new environments and welcomes constructive criticism.
Overview
13
13
years of professional experience
Work History
Spark Deliver
Spark
Newport, VT
01.2026 - Current
- Shops, bags and delivers groceries to rural areas.
Manager
Thibault's Market
Orleans, VT
07.2013 - 02.2026
- Oversaw daily operations to ensure efficient workflow and high-quality customer service.
- Developed and implemented training programs for staff to enhance performance and service standards.
- Streamlined inventory management processes to reduce waste and improve stock availability.
- Analyzed sales data to identify trends and inform strategic decision-making for product offerings.
- Answered phone calls and made appointment on and off the clock.
- Used computer skills to create work schedules, give employees test and set new employees up in payroll.
- Provided exceptional customer service
Education
High School Diploma -
Lake Region Union High School
OrleansNo Degree -
Lyndon State College
Lyndonville, VTNo Degree -
CCV
NewportSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
Timeline
Spark Deliver
Spark
01.2026 - Current
Manager
Thibault's Market
07.2013 - 02.2026
High School Diploma -
Lake Region Union High School
No Degree -
Lyndon State College
No Degree -
CCV