Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Randi Stockton

Fort Worth,TX

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Polite and accommodating [Job Title] bringing 23 years of experience in hospitality settings. Sincere and helpful when working with guests, families and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight. Dependable and courteous [Job Title] with 23 years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

24
24
years of professional experience

Work History

Front Desk Receptionist

Texas Healthcare
Fort Worth, TX
08.1999 - Current
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Completed basic bookkeeping and document filing.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Explained policies and procedures to visitors.

Unit Secretary

Texas Health Harris Methodist Hospital
Fort Worth, TX
10.1999 - 06.2023
  • Tracked and reported clients' progress based on observations and conversations.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.

ER Admissions Clerk and Day Surgery

Texas Hughley
Burleson, TX
10.2020 - 06.2022
  • Compiled physical and digital documents, charts and reports.
  • Retrieved physicians' paperwork, including lab test requests.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Updated group medical records and technical library to promote smooth office operations.
  • Transcribed doctors' orders, including medication and lab test requests.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Interviewed patients to complete case histories and intake forms.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

Education

High School Diploma -

Tarrant County College District
Fort Worth, TX

Tarrant County College District
Fort Worth, TX

Skills

  • Multitasking and Prioritization
  • Documentation and Reporting
  • Verbal and Written Communication
  • Data Entry and Database Software
  • Appointment Scheduling

Timeline

ER Admissions Clerk and Day Surgery

Texas Hughley
10.2020 - 06.2022

Unit Secretary

Texas Health Harris Methodist Hospital
10.1999 - 06.2023

Front Desk Receptionist

Texas Healthcare
08.1999 - Current

High School Diploma -

Tarrant County College District

Tarrant County College District
Randi Stockton