Randi Tanner
Rawlins,WY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MDT Coordinator
Department Of Family Services
Rawlins, WY
12.2021 - Current
- Managed and organized all MDT meetings between lawyers, case workers, parents, and the court
- Facilitated all in person and call in meetings
- Typed meeting notes
- Finalized and presented to the court the meeting reports.
Patient Care Coordinator
Fremont Therapy Group
Rawlins, WY
10.2021 - Current
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Monitored ongoing care and proactively corrected problems.
- Enhanced application of nursing and medical practices in alignment with laws and regulations.
- Connected patients with available community and charitable resources.
- Delivered excellent patient experiences and direct care.
- Built strong referral network by developing strategic relationships with general practitioners and internists.
- Educated patients on insurance benefits
- Collected payments and helped patients set up payment plans
Owner
Crave 6 Catering Company
Rawlins, WY
07.2011 - 03.2020
- Managed day-to-day business operations.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Consulted with customers to assess needs and propose optimal solutions.
Head Cake Decorator
Aj's Fine Foods
Mesa, AZ
08.2007 - 12.2008
- Prepared special creams and frostings for cakes and other dessert specialties.
- Decorated cakes according to customer requests and themes.
- Fulfilled custom cake and decoration orders.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Operated cash register and handled cash, credit card and check transactions.
- Worked with customers to define cake vision based on color, theme, size and price.
Pastry Line Cook
Phoenician Resort
Scottsdale, AZ
05.2006 - 11.2007
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Created new dessert items for seasonal and special events.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production areas.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
Education
No Degree - Generals/History
University of Wyoming
Laramie, WYCertificate in Baking And Pastry - Baking And Pastry
Le Cordon Bleu College of Culinary Arts - Scottsdale
Scottsdale, AZ04.2006
High School Diploma -
Lyman High School
Lyman, WY05.2000
Skills
- Patient education
- Customer service expertise
- Patient confidentiality
- Clerical Support
- Active Listening
- Great phone skills
- Proficient in Excell
Affiliations
Member of the Church of Jesus Christ of Latter Day Saints.
Certified Foster Parent
Certification
- Licensed Foster Parent - 2007-Present
- CPR certified
Timeline
MDT Coordinator
Department Of Family Services
12.2021 - Current
Patient Care Coordinator
Fremont Therapy Group
10.2021 - Current
Owner
Crave 6 Catering Company
07.2011 - 03.2020
Head Cake Decorator
Aj's Fine Foods
08.2007 - 12.2008
Pastry Line Cook
Phoenician Resort
05.2006 - 11.2007
No Degree - Generals/History
University of Wyoming
Certificate in Baking And Pastry - Baking And Pastry
Le Cordon Bleu College of Culinary Arts - Scottsdale
High School Diploma -
Lyman High School