Dynamic Clinical Application Specialist at Clear Sky Health, leveraging expertise in Cerner EHR and data analysis to enhance operational efficiency. Proven ability to educate teams and troubleshoot complex issues, fostering collaboration across departments. Skilled in QlikView and Microsoft Excel, with a passion for driving impactful digital health solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Application Specialist
Clear Sky Health Rehabilitation Hospital
10.2023 - Current
Provided clinical application consulting for workflow optimization, reporting and EHR enhancements.
Provides technical support to teams within the organization, and to external partners when required.
Interact with vendors and support teams during Cerner go-live and implementation across Clearsky Health organization and Oracle Health teams.
Leveraged PowerChart DA2 Analytics and Discern reporting to design and run clinical utilization, quality, performance reports across inpatient and Rehab settings.
Communicate application updates, maintenance, and issues to organization.
Incident investigation and escalation, troubleshooting issues with systems and software.
Maintains detailed software and system documentation.
Performs other duties as assigned to support overall effectiveness of the organization.
Population Health Informatics Analyst
Tarrant County Public Health
Fort Worth, Texas
01.2022 - 09.2023
Works across multiple internal departments to manage, organize, report, and integrate key public health information used in daily operations.
Departmental Systems Specialist
Parkland Hospital
Dallas, Texas
10.2020 - 01.2022
Organize and maintain the Supply Chain MIS departmental data to ensure that computerized systems and provide needed functions on a timely and accurate basis.
Serve as the primary point of contact between users and the Supply Chain Informatics staff for daily communications and shipment prepares.
Identifying the proper quantity shipment terms and overseeing the timely delivery of materials needed to fulfill customer orders.
Using Service Now to solve ticket requests and coordinate system resolutions with Information Technology Services, requisitions and Supply Chain staff.
Health IT Consultant Internship
The Shams Group
Irving, Texas
07.2020 - 09.2020
Work with Meditech/clients to determine business needs for Meditech Expanse.
Understand the Clinical, Financial, and Ambulatory application processes and project workflows.
Participate in the implementation process of new and/or existing interfaces.
Technical Writer Analyst (Contract)
Cerecore - Medical City Dallas
Dallas, Texas
09.2019 - 03.2020
Document, Review, analyze, and evaluate information technology systems operations.
Determine user needs and requirements and recommend ways to improve systems by creating education materials in a SharePoint site.
Serve as the primary point of contact between users and the IT staff to prepare daily reports and electrical documentations.
Manage, track, prioritize and respond to projects or administrative support requests through Smartsheet software.
Application Services Intern
HCA Healthcare
Coppell, Texas
11.2018 - 03.2019
Increase efficiency and solve many critical challenges facing healthcare by implementing go-live support for EBCD 2018.4 maintenance release.
Using Meditech EHR software by building Evidence-based Order Sets, updating dictionaries including Nursing, Order Entry, MIS, ADM, Quality Management, and NPR.
Establish and maintain effective relationships with Division Management and Associates.
Education
Master of Science - Informatics & Minor in Clinical Applications
Texas Woman's University
Texas
12-2020
Bachelor of Science - Informatics & Minor in Clinical Applications
Texas Woman's University
Texas
12-2018
Skills
QlikView
IBM SPSS Statistical Tool
Microsoft Excel
Alteryx
R language
AppSheet
Microsoft Project Management
Azure DevOps
SDLC phase
MySQL
Google Suite
Microsoft Office
Database Management
RefWorks
ProQuest
Cerner
Meditech
EClinicalWorks
SharePoint
ServiceNow
Certification
Institute for Healthcare Improvement (IHI) program, Enrolled
SUMMARY PROFILE
Passionate, self-motivated Informatics graduate in search of a rewarding position in a dynamic and growth-oriented organization that provides opportunities to utilize the strong analytics, organizational and leadership skills gained from professional work experience and education to build a long-term career with a desire to improve and to contribute to organizational growth.
Timeline
Clinical Application Specialist
Clear Sky Health Rehabilitation Hospital
10.2023 - Current
Population Health Informatics Analyst
Tarrant County Public Health
01.2022 - 09.2023
Departmental Systems Specialist
Parkland Hospital
10.2020 - 01.2022
Health IT Consultant Internship
The Shams Group
07.2020 - 09.2020
Technical Writer Analyst (Contract)
Cerecore - Medical City Dallas
09.2019 - 03.2020
Application Services Intern
HCA Healthcare
11.2018 - 03.2019
Bachelor of Science - Informatics & Minor in Clinical Applications
Texas Woman's University
Master of Science - Informatics & Minor in Clinical Applications