Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sales Associate
Dollar Tree
12.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Warehouse Worker
Amazon
11.2019 - 10.2021
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Shift manager
Burger King
03.2015 - 10.2019
Monitored employee food handling, safety and uniform requirements.
Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
Ensured timely resolution of customer complaints by taking immediate corrective action when necessary and following up with guests after their visits.
Restaurant Shift Manager
McDonalds
04.2011 - 09.2015
Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
Facilitated smooth shift transitions by keeping detailed logs of crucial information such as staffing changes or issues that arose during previous shifts.
Increased efficiency of kitchen operations by working closely with chefs and kitchen staff to optimize workflows and minimize food preparation times.
Checked and monitored inventory levels to reorder items.
Managed schedules, accepted time off requests and found coverage for short shifts.