Randi Wood
Tucson ,AZ
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
17
17
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
08.2019 - 02.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Server
Miraval Resort and Spa
09.2006 - 11.2008
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used down time to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Esthetician
Beauty Brands Salon and Spa
02.2003 - 08.2006
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Stocked treatment rooms with proper supplies.
- Educated patients on treatment options.
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Recommended retail products for at-home use.
- Welcomed clients arriving for appointments.
- Provided clients with knowledge of all cosmetic services being provided.
- Analyzed skin condition and made appropriate product recommendations.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Education
Associate of Arts - General
Pima Community College
Tucson, AZ05-2014
Skills
- Product Sales
- Upselling
- Retail loss prevention
- Customer Needs Assessment
Timeline
Sales Associate
American Eagle Outfitters, Inc
08.2019 - 02.2020
Server
Miraval Resort and Spa
09.2006 - 11.2008
Esthetician
Beauty Brands Salon and Spa
02.2003 - 08.2006
Associate of Arts - General
Pima Community College
Similar Profiles
Analyse TapiaAnalyse Tapia
Merchandise Team Lead at American Eagle OutfittersMerchandise Team Lead at American Eagle Outfitters
Katreeya XiongKatreeya Xiong
Sales Associate at American Eagle Outfitters, IncSales Associate at American Eagle Outfitters, Inc
Kaylee HartKaylee Hart
Sales Lead at American Eagle Outfitters, IncSales Lead at American Eagle Outfitters, Inc
Olivia OgasawaraOlivia Ogasawara
Brand Ambassador at Aerie By American Eagle OutfittersBrand Ambassador at Aerie By American Eagle Outfitters
Grace MadisonGrace Madison
Director at Creative Kids Preschool LLCDirector at Creative Kids Preschool LLC