Summary
Overview
Work History
Skills
Timeline
Generic

Randi Worner

Hamburg,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience

Work History

Senior Regional Director

SUPPLEMENTAL HEALTH CARE
07.2021 - Current

03/2021 - 07/2021 Division Director

  • Promoted within first 6 months of Director role for exceeding company expectations and budget.
  • First and only region in company history to hit multiple all time performance highs including gross profit dollars and revenue
  • Employee retention all time high for company - nominated and awarded President's Club 2021 and 2022 for employee retention, surpassing company gross profit dollars budget and revenue YOY growth
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Developed high-performing teams through effective recruitment, training, and performance management strategies.
  • Managed budgets and resources to ensure cost-effective operations while maintaining high-quality services.
  • Implemented data-driven decision-making processes for improved regional performance analysis and forecasting.
  • Oversaw region-wide compliance initiatives, ensuring adherence to company policies and industry regulations.
  • Evaluated employee performance regularly using objective metrics and KPI's aligned with overall business objectives; conveying constructive feedback to improve skills.
  • Implemented various mentoring programs to promote positive feedback and employee engagement as well as morale.

Senior Division Manager

SUPPLEMENTAL HEALTH CARE
09.2020 - 03.2021

03/2019 - 09/2020 Division Manager

08/2018 - 03/2019 Assistant Division Manager

  • Increased overall department productivity by streamlining workflows and implementing process improvements.
  • Improved team morale through effective communication, transparent leadership, and regular feedback sessions.
  • Managed division budgets with precision, ensuring optimal resource allocation and cost management.
  • Boosted revenue growth by identifying untapped market opportunities and executing targeted sales strategies.
  • Fostered a positive work environment that promoted creativity, collaboration, and professional growth among team members.

Senior Recruiting Manager

SUPPLEMENTAL HEALTH CARE
05.2010 - 08.2018

09/2008 - 05/2010 - Recruiting Manager, CRS

10/2007 - 092008 - Recruiting Manager

11/2006 - 10/2007 - Associate Recruiter

  • Achieve budget and meet qualifications for eligibility in certification, CRS - Certified Recruiting Specialist
  • Conducted thorough candidate interviews, assessing qualifications against role requirements for optimal fit within teams and company culture.
  • Maintain and grow in conjunction to budget based on tenure
  • Streamlined the hiring process for increased efficiency, resulting in reduced time-to-fill rates.
  • Mentored junior recruiters, providing guidance on best practices and professional development opportunities.

Contracting Specialist

SUPPLEMENTAL HEALTH CARE
10.2006 - 11.2006

08/2006 - 10/2006 - Front Office Assistant

  • Promotion from FOA to Contracting Department
  • Enhanced contract negotiation process by streamlining workflows and implementing effective communication strategies.
  • Reduced contract approval times by conducting thorough reviews and promptly addressing any discrepancies or concerns.
  • Collaborated with cross-functional teams for efficient contract development, ensuring alignment with company objectives.
  • Managed a diverse portfolio of contracts, maintaining organized records for easy access and reference.

Skills

  • Time Management
  • Organizational Skills
  • Emotional Intelligence
  • Cross-functional Collaboration
  • Project Management
  • Performance Metrics
  • Innovation and Creativity
  • Change Management
  • Business Development

Timeline

Senior Regional Director

SUPPLEMENTAL HEALTH CARE
07.2021 - Current

Senior Division Manager

SUPPLEMENTAL HEALTH CARE
09.2020 - 03.2021

Senior Recruiting Manager

SUPPLEMENTAL HEALTH CARE
05.2010 - 08.2018

Contracting Specialist

SUPPLEMENTAL HEALTH CARE
10.2006 - 11.2006
Randi Worner