Randi Jo Gilbertson
Hudson,WI
Summary
HR and Talent Acquisition Specialist with over 10 years of experience in identifying and recruiting top talent, ensuring alignment with client needs. Demonstrates expertise in managing full-cycle recruitment operations, enhancing employee satisfaction, and streamlining documentation workflows. Excels in customer service, HR management, and client relations, seeking to leverage skills in a dynamic business environment.
Overview
22
22
years of professional experience
Work History
Childcare Provider
Home Childcare
01.2023 - Current
- Provided full time childcare for my 3 Grandchildren
- Kolton (4), Delilah (1), Shade (3)
- Managed daily routines and activities for young children
- Actively engaged in educational development and play-based learning and maintained a safe and nurturing home
HR / Talent Acquisition Specialist
Volt Workforce Solutions / HealthPartners / Emerson
01.2018 - 01.2023
- Identify and recruit top talent, ensuring alignment with client needs
- Managed candidate assignments, enhancing employee satisfaction
- Coordinated with clients on staffing needs, improving response times
- Guided candidates through hiring process, ensuring clarity and engagement
- Led full-cycle recruitment operations, managing client relationships and coordinating talent acquisition processes to deliver optimal candidate-position matches
- Streamlined recruitment documentation workflows and interview scheduling processes while maintaining strong relationships with stakeholders
- Orchestrated seamless candidate experience from initial contact through placement, ensuring clear communication and comprehensive process understanding
- Managed end-to-end recruitment documentation, calendar coordination, and client communication while maintaining high service standards
- Facilitated effective talent placement by aligning candidate qualifications with client requirements through thorough screening and evaluation processes
- Developed strategic talent sourcing frameworks to optimize candidate-role alignment and reduce time-to-hire while maintaining quality standards
- Built strong partnerships with hiring managers to understand evolving workforce needs and deliver targeted talent solutions
Administrative Assistant / Transaction Coordinator
Lundgren Realty Group
01.2017 - 01.2018
- Managed company financials, ensuring accuracy and compliance
- Streamlined transaction processes by managing client documentation, coordinating agent schedules, and maintaining comprehensive financial records for improved operational efficiency
- Orchestrated multi-channel marketing initiatives through website management and social media content creation, enhancing brand visibility and client engagement
- Facilitated seamless real estate transactions by providing thorough process guidance and documentation support to clients while maintaining clear communication
- Implemented structured file management systems and optimized calendar coordination, resulting in enhanced workflow efficiency and reduced processing time
- Developed compelling advertising materials and digital content strategies while maintaining consistent brand messaging across all platforms
- Executed comprehensive financial oversight while managing transaction documentation, ensuring compliance and maintaining precise records for real estate operations
Beverage Manager
Burger Jones
01.2011 - 01.2017
- Managed financials, quality, and purchasing, achieving consistent budget adherence
- Negotiated vendor contracts, ensuring cost-effective procurement
- Designed and improved menus, enhancing customer satisfaction
- Maintained high customer service standards, fostering a positive environment
- Streamlined beverage inventory management system and optimized vendor relationships while maintaining quality standards and cost controls
- Led strategic menu development and pricing initiatives, driving profitability through effective cost analysis and seasonal beverage program implementation
- Fostered strong team relationships through mentoring and training programs, enhancing service excellence and staff retention
- Developed creative beverage solutions and promotional events, enhancing customer experience while maintaining operational efficiency
- Implemented comprehensive quality control protocols and vendor evaluation systems, ensuring consistent beverage standards and cost-effectiveness
Sales/Agent Assistant
American Family Insurance
01.2008 - 01.2011
- Facilitated sales of diverse insurance products, enhancing customer satisfaction and retention
- Interacted daily with clients, ensuring exceptional service and fostering long-term relationships
- Contributed to business growth by effectively managing property and casualty insurance sales
- Utilized strong communication skills to address client needs and resolve issues promptly
- Achieved measurable improvements in customer loyalty through attentive service and support
Controller/Accounting
Allure Medical Corporation
01.2007 - 01.2008
- Established financial systems for new company, ensuring accurate records and compliance
- Managed quality assurance and purchasing, optimizing operational efficiency
- Collaborated with vendors and customers to resolve issues, enhancing satisfaction
- Oversaw financial operations, achieving measurable improvements in cost management
Mortgage Specialist
Ellis Mortgage Inc. / Forza Funding Corp.
01.2003 - 01.2007
- Educate and consult clients on the mortgage origination process, rates and credit counseling
- Obtain financing for clients to purchase new homes, pay prior debts or make new purchases
- Accounts receivables and accounts payable
- Relationship building with agents, investment bankers, and attorneys for referral bases for business
- Streamlined mortgage origination processes and implemented credit assessment strategies while managing client portfolios and cultivating strategic partnerships
Education
A.A.S DEGREE - PARALEGAL
Minnesota School of Business
Richfield, MN01.2000
Skills
- Talent Acquisition Specialist
- Customer Service
- Customer Relationship Management
- Cost Analysis Skills
- Effective Contract Negotiation
- Technical Documentation
- Social Media Engagement
- General Ledger Management
- Team Leadership
- Client Engagement
- Efficient Transaction Oversight
- Foundational Education
Timeline
Childcare Provider
Home Childcare
01.2023 - Current
HR / Talent Acquisition Specialist
Volt Workforce Solutions / HealthPartners / Emerson
01.2018 - 01.2023
Administrative Assistant / Transaction Coordinator
Lundgren Realty Group
01.2017 - 01.2018
Beverage Manager
Burger Jones
01.2011 - 01.2017
Sales/Agent Assistant
American Family Insurance
01.2008 - 01.2011
Controller/Accounting
Allure Medical Corporation
01.2007 - 01.2008
Mortgage Specialist
Ellis Mortgage Inc. / Forza Funding Corp.
01.2003 - 01.2007
A.A.S DEGREE - PARALEGAL
Minnesota School of Business
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