Dynamic professional with over two decades of experience in the food service, hospitality, and customer service industries, notably excelling in each managerial role assigned. Demonstrated expertise in business management and customer service, achieving significant improvements in employee retention and customer satisfaction. Skilled in Microsoft Office and adept at fostering a positive work environment, leading to increased efficiency and sales. Always ready for a challenge, fast learner is an understatement. I am currently considering branching out into a new profession while still allotted the ability to work with and help people in a company that values their consumers and employees equally.