Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Service Technician
United Site Services
Riviera Beach, Florida
06.2022 - 06.2026
Diagnosed mechanical issues in equipment to ensure operational efficiency.
Provided technical support to customers regarding equipment usage and troubleshooting.
Diagnosed problems and determined solutions for various customer issues.
Communicated with clients for outstanding customer service and to increase repeat business.
Correctional Officer
Allegheny County Jail
Pittsburgh, Pennsylvania
05.2018 - 02.2021
Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
Technician
Rockwater Energy Solutions
Avella, Pennsylvania
03.2010 - 05.2016
Inspected and tested equipment and pipelines for signs of wear and tear or obstruction.
Maintained and repaired production equipment and pipelines to support efficient operations.
Assisted with rigging and installation of production equipment, pumps and pipes.
Worked with extraction crew to carry out safest possible operations and meet production targets.
Education
Bachelor of Science - Business Administration And Management
Clarion University of Pennsylvania
Clarion, PA
07-2009
Skills
Project and operations management
Conflict resolution
Staff training and coaching
communication
Inventory Management
Performance Management
Timeline
Service Technician
United Site Services
06.2022 - 06.2026
Correctional Officer
Allegheny County Jail
05.2018 - 02.2021
Technician
Rockwater Energy Solutions
03.2010 - 05.2016
Bachelor of Science - Business Administration And Management