Randolph Hurley
Porter,TX
Summary
Driven and ambitious administrative professional with experience in the healthcare industry. Seeking an opportunity to secure a challenging position with a reputable company in which my skills and knowledge can expand.
Overview
6
6
years of professional experience
Work History
Director of Admissions
Ensign Services at Legend Oaks Nursing and Rehab
06.2024 - Current
- Admit residents in an efficient manner by gathering necessary information.
- Delegate administrative authority, responsibility, and accountability.
- Facilitate new admitted patients into the skilled nursing setting with education and follow-up, as necessary.
- Assist in planning, developing, organizing, implementing, evaluating, and directing the social service programs related to the admissions process.
- Coordinate with the clinical nursing staff as related to patient pre- and post-admission needs.
- Participate in discharge planning, development, and implementation of social care plans and resident assessment, as needed.
- Coordinate patient transportation to and from hospitals and doctors' visits as needed.
- Assist in providing solutions for social and practical environmental problems, such as financial assistance, insurance referrals, and discharge planning.
Lead Admissions Coordinator
Kindred Healthcare/ R1RMC
06.2021 - 06.2024
- Managed Kindred Healthcare's Weekend Team.
- Oversaw, managed, and coordinated patient admission process for 48 Kindred facilities in 10 different states.
- Hired and trained new employees
- Conducted weekly meetings with District Directors and hospital staff
- Facilitated monthly meetings and quarterly admission goals with the directors and sales managers
- Assisted with verifying patient insurance
Healthcare Administrator
Patient Financial Services Group
09.2019 - 06.2021
- Worked with partnered hospital systems around the country to improve overall patient satisfaction
- Oversaw patient billing and client invoicing
- Conducted daily and weekly reports for hospital executive teams
- Supervised onsite and in-house support representatives.
Healthcare Administration Intern
Houston Methodist Hospital CL
01.2019 - 05.2019
- Accepted as the first student intern for the Health Administration Department at Houston Methodist Clear Lake
- Learned each department's responsibilities in healthcare administration
- Accompanied and assisted department directors and managers in staff meetings and events
- Worked closely with staff to learn daily hospital operations.
Education
Bachelors of Healthcare Administration -
University of Houston
12-2019
Skills
- Management
- Leadership
- Meeting Facilitation
- Insurance Verification
- Medicare Proficiency
- Problem Solving
- Multitasking
- Mentoring
- Team Building
- Interpersonal Skills
- Public Speaking
- Microsoft Office Proficiency
- Interviewing Techniques
- Analytical Skills
- Time Management
- Professionalism
- Planning and Coordination
- Excellent and Effective Communication
- Decision-Making
Leadership Experience
- Staff Sargent, U.S. Marine Corps, 2008, 2016
- Weekend Team Manager, Kindred Healthcare, 2021, 2023
- Bible Study Leader, Second Baptist Church, 2023, present
References
- Samantha Baker, samantha.baker@kindred.com
- Andrew Kerrick, andrew.kerrick@kindred.com
- Jesus Fuentes, jesus.fuentes@kindred.com
Timeline
Director of Admissions
Ensign Services at Legend Oaks Nursing and Rehab
06.2024 - Current
Lead Admissions Coordinator
Kindred Healthcare/ R1RMC
06.2021 - 06.2024
Healthcare Administrator
Patient Financial Services Group
09.2019 - 06.2021
Healthcare Administration Intern
Houston Methodist Hospital CL
01.2019 - 05.2019
Bachelors of Healthcare Administration -
University of Houston
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