Randolph Pierce
D'Iberville,United States of America
Summary
I am a dedicated and seasoned professional with extensive experience in Military Air Force Security Forces and federal-level security operations. Throughout my career, I've demonstrated leadership in emergency response and crisis management, making decisive decisions in high-stakes situations. My expertise extends to counterterrorism operations and fostering strong interagency collaborations, enhancing integrated federal security efforts. As a Shift Supervisor and Dispatch Supervisor, I've successfully led large teams in contingency operations and overseen divisions of security personnel. I am committed to excellence in training programs, ensuring personnel readiness, and maintaining meticulous documentation in compliance with federal standards. My skills also include managing security clearances and credentials, ensuring strict adherence to federal regulations, and maintaining secure access control systems.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Patrol and Contraband Inspector
Hub Security
Pascagoula, MS
02.2024 - Current
- Monitored and controlled access points to ensure only authorized personnel in Chevron Refinery, vehicles, and materials entered and exited the refinery
- Responded to alarms and emergency situations such as fires, chemical spills, or medical emergencies
- Coordinated routine inspections of safety equipment, such as fire extinguishers, emergency exits, and first aid kits, to ensure they were in proper working condition and met regulatory standards
- Maintained detailed logs and records of daily patrol activities, incidents, and irregularities
- Enforced Chevron’s security policies and procedures, including health and safety regulations, to maintain a secure and compliant working environment
- Participated in emergency drills and training programs to stay updated on emergency response procedures
- Executed inspections of vehicles, packages, and personnel entering and exiting the Chevron refinery to detect and prevent the introduction of contraband items such as weapons, drugs, and unauthorized materials
- Recorded detailed reports of inspection activities, findings, and any incidents of contraband discovery
- Communicated findings to management and coordinated with law enforcement when necessary.
Dispatch Supervisor, Security Forces
United States Air Force, USAF
Keesler Air Force Base, MS
12.2022 - 11.2023
- Directed a team of over 20 dispatchers and alarm monitors, ensuring 24/7 operational readiness and efficiency
- Implemented advanced team management strategies and improved overall team performance
- Conducted performance evaluations, provided feedback, and implemented development plans to enhance team capabilities
- Supervised and coordinated all dispatch operations, handling over 10,000 emergency and non-emergency calls annually
- Developed and maintained robust communication channels with multiple agencies, ensuring seamless coordination during emergencies and critical incidents
- Led the development and execution of complex security protocols, reducing incident response times and increasing overall security effectiveness
- Designed and implemented a comprehensive training program for new dispatch personnel, significantly reducing onboarding time and increasing proficiency
- Conducted advanced training sessions and emergency drills, enhancing the preparedness and performance of the entire dispatch team
- Authored detailed training manuals and standard operating procedures, ensuring consistent and high-quality training across the unit
- Played a key role in strategic planning for security operations, contributing to the development of long-term security initiatives
- Utilized data-driven approaches to identify areas for improvement and implement solutions, resulting in a 25% reduction in security breaches
- Managed the integration of new technologies and systems, enhancing operational efficiency and effectiveness.
Security Training Specialist, Security Forces
United States Air Force, USAF
Osan AB, Republic of Korea
07.2021 - 11.2022
- Oversaw lesson plan preparation for training sessions, focusing on enhancing tactical skills for 453 personnel
- Developed performance checklists to assess personnel progress and performance
- Led specialized training sessions with a focus on Humanitarian Relief and Readiness and Combat Readiness
- Managed and supervised military police duties, ensuring adherence to standards and employing force when necessary
- Developed comprehensive plans, policies, and procedures for Security Forces programs
- Designed and implemented curriculum for training sessions, enhancing tactical skills and readiness of personnel
- Ensured compliance with laws, regulations, and guidelines related to securing personnel, facilities, and classified information
- Successfully instructed team members in contingency operations, improving overall unit preparedness and effectiveness
- Planned, organized, and scheduled Security Forces activities, providing oversight and guidance
- Supervised and trained military augmentees, ensuring their effectiveness
- Provided guidance on the utilization of military working dog teams, ensuring proficiency standards
- Adeptly instructed fellow team members in contingency operations and wartime procedures, ensuring comprehensive preparedness.
Dispatch Supervisor, Security Forces
United States Air Force, USAF
Luke Air Force Base, AZ
08.2020 - 06.2021
- Managed a team of dispatchers and alarm monitors, ensuring seamless operation of security protocols and communication systems
- Supervised dispatch operations, including receiving and prioritizing emergency calls, coordinating responses, and ensuring accurate and timely communication
- Trained and mentored new dispatch personnel and alarm monitors, providing comprehensive instruction on protocols, procedures, and use of systems
- Conducted regular training sessions and drills to maintain high readiness levels and ensure all team members were proficient in their roles
- Developed and implemented standard operating procedures for dispatch operations and alarm monitoring, enhancing efficiency and effectiveness of responses
- Maintained detailed records of all dispatch activities, incident reports, and communication logs to support accountability and continuous improvement
- Acted as a liaison between security forces, command post, and higher headquarters to ensure clear and consistent communication during incidents and daily operations
- Monitored alarm systems, responded to alerts, and coordinated appropriate responses to potential security threats or breaches.
Military Surveillance Systems Operator Specialist, Security Forces
United States Air Force, USAF
Ali Al Jaber Air Base, Kuwait
01.2020 - 08.2020
- Leveraged CUAS (Counter-Unmanned Aircraft Systems) equipment during an 8-month mission to proactively mitigate, detect, and deter potential threats to the military base
- Proficiently operated advanced CUAS systems including MEDUSA (Mobile Expeditionary Defense and Surveillance Anticipation) and NINJA (Negation of Improvised Non-State Joint Aerial) systems, effectively identifying and countering unauthorized drone activities
- Played a crucial role in enhancing base security and ensuring a vigilant defense against aerial threats
- Implemented TASS (Tactical Automated Security System) as a key component of U.S
- Air Force security measures
- Exploited TASS for intrusion detection and surveillance, enhancing security monitoring at fixed-site airbases.
Military Dispatcher & Security Operation Coordinator, Security Forces
United States Air Force, USAF
Luke Air Force Base, AZ
09.2015 - 12.2019
- Led ground weapons training programs and supervised Security Forces armories
- Controlled and safeguarded arms, ammunition, and equipment; instructed ground weapons qualification training
- Operated firing ranges and supervised construction and rehabilitation
- Implemented training strategies from the Defense Force Commander and coordinated with readiness agencies for defense objectives
- Planned and conducted specialized combined and joint base defense training, collaborating with military branches to ensure compliance with directives
- Safeguarded nuclear and conventional weapons systems, contributing to air base defense
- Conducted patrol movements, tactical drills, and military operations
- Enforced standards of conduct, discipline, and legal directives
- Investigated incidents, collected evidence, and testified in judicial proceedings
- Utilized CCTV systems for surveillance, detecting and deterring criminal activity.
Education
General Studies -
Lee County High School
Leesburg, GA06.2014
Skills
- Law Enforcement, Investigations, Force Protection and Air Base Defense
- Military Working Dog Management
- Ground Weapons Training and Armory Operations
- Knowledge of Microsoft Word, Microsoft Excel, Spreadsheets
- Proficient in operating and managing Closed-Circuit Television (CCTV) systems for comprehensive surveillance and analysis
- Proficient in CUAS (Counter-Unmanned Aircraft Systems) equipment such as MEDUSA (Mobile Expeditionary Defense and Surveillance Anticipation), Drone Busters, and NINJA (Negation of Improvised Non-State Joint Aerial) systems
- Active Shooter Response Training
- Security Operations Management
- Emergency Response Coordination, Command Post Communication, and Higher Headquarters Notification
- Team Leadership and Supervision Crisis Management
- Report Writing, Documentation Compliance and Regulation Adherence
- Dispatching procedures and software
- Prioritizing calls
- Dispatch Coordination and Data Entry
- Schedule Management and Coordination
- Customer Relationship Management
- Route Navigation, Planning and Service Coordination
- Work Order Management and Updating Logs
- Communication Equipment Operation
- Dispatching field personnel and Incident Reporting
- Database Management and Database updates
- Route Planning and Adjustment
Professional Experience
Honorable Discharge, United States Air Force
Department of the Air Force and Hub Security at Chevron Refinery
Accomplishments
- Led security operations during a critical aircraft mishap, overseeing a 12-day off-base cordon operation resulting in the retrieval of $25 million in classified assets in April 2018.
- Developed and executed multiple initiatives, including directing 75 sUAS (small Unmanned Aircraft System) responses.
- Managed security for high-profile visits, including two Presidential visits, ensuring the defense of Protection Level one restricted parking areas, safeguarding aircraft, and personnel.
- Instrumental in the squadron's recognition as the Air Education and Training Command's Outstanding Medium Security Forces Unit for 2015, 2018, and 2019, the Air Force's Outstanding Medium Security Force Unit for 2019, and the Air Force Outstanding Unit Award for 2020.
- Awarded Airman of the Month and Defender of the Month in 2020 during expeditionary missions for months of May and June.
- Presented with the Superior Performance Award for outstanding dedication and exceptional performance as a training specialist for Security Forces, accomplishments include successfully evaluating over 3,563 personnel during a comprehensive base-wide exercise at Osan Air Base, Republic of Korea, in October 2022. This training encompassed medical personnel, Explosive Ordnance Disposal (EOD) teams, the base population, higher headquarters, the command post, and wing level involvement. As a valued member of the Wing Inspection Team (WIT), these efforts significantly contributed to the exercise's success and enhanced the overall readiness of the base.
Certification
- First Aid Program Manager
- CPR Program Manager
- National Crime Information Center (NCIC) System certified
- Advantor System certified
- Automated Fingerprint Identification System certified
- Oleoresin Capsicum Spray certified
- Ground Burst Simulators and Smokes certified
References
- Kevin Simmons, (228) 217-1932, Supervisor for HUB Security
- Al Nicholson, (228) 380-2309, Shift Captain for HUB Security
- Benjamin Tutone, (910) 273-1875, Shift Captain for HUB Security
- Amya Hye, (228) 334-6070, Coworker for HUB Security
Timeline
Security Patrol and Contraband Inspector
Hub Security
02.2024 - Current
Dispatch Supervisor, Security Forces
United States Air Force, USAF
12.2022 - 11.2023
Security Training Specialist, Security Forces
United States Air Force, USAF
07.2021 - 11.2022
Dispatch Supervisor, Security Forces
United States Air Force, USAF
08.2020 - 06.2021
Military Surveillance Systems Operator Specialist, Security Forces
United States Air Force, USAF
01.2020 - 08.2020
Military Dispatcher & Security Operation Coordinator, Security Forces
United States Air Force, USAF
09.2015 - 12.2019
General Studies -
Lee County High School