Randy Allen
Retail Management
Campbell,CA
Summary
To obtain a management position with an aggressive company to utilize my leadership, problem solving and customer service skills to advance upward within the company.
Overview
37
37
years of professional experience
Work History
Deli/Bakery Team Leader
Walmart Stores, INC
04.2022 - Current
- Ensured both departments were operating efficiently, profitable and well staffed in order to provide excellent customer service.
- Managed 10 associates.
- Ensured associates cooked and prepared deli and bakery items as needed in a timely manner.
- Maintained food safety within compliance to company and health department standards.
- Managed display cases to verify freshness and attractiveness of products.
- Hired/fired associates.
- Trained and developed associates to higher standards.
- Drove sales to double digit comp over previous year.
Assistant Store Manager (ASM)
Walmart Stores, INC
11.2018 - 03.2022
- Trained, coached and developed associates in various departments to close and provide excellent customer service.
- Managed and mentored 6 Team Leaders and 15 associates in various departments.
- Prepared departments for a successful inventory.
- Hired/fired Team Leaders and associates for 6 departments.
- Merchandised departments to maximize sales to double digit comp over previous year.
- Trained and guided team members to maintain high productivity and performance metrics.
- Responded to customer concerns, working with other ASM's to raise customer satisfaction ratings.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations and that are not company standards.
Manager in Training
CVS Stores
12.2017 - 10.2018
- Responsible for opening and closing store.
- Stocked shelves to ensure full for customers.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Used company reports to analyze sales, gross profit and inventory activities.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Hired/fired associates.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Gained knowledge of company policies, protocols and processes.
Store Manager
Rite Aid Stores
11.2016 - 11.2017
- Drove sales 10% over previous year.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies and inventory shrinkage.
- Interacted well with customers to build connections and nurture relationships.
- Hired, trained and mentored new staff members.
- Managed payroll and expenses to under budget by 10%.
- Managed performance reviews of associates and ASM.
- Opened and closed store.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Identified areas of opportunity within the store with ASM. Implemented and executed a plan for improvement.
Store Manager
Orchard Supply Hardware LLC
06.2013 - 09.2016
- Drove sales to meet daily, weekly, monthly, quarterly and yearly goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Rotated merchandise and displays to feature new products and promotions.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Held monthly safety meetings to maintain strong safety culture. Managed store to over 2 years accident free.
- Managed performance reviews of associates and salaried assistant managers.
Operations Manager
Lowe's Stores
01.2009 - 03.2013
- Successfully completed Management Training Program (MTP) within 2 months.
- Managed freight flow process with 5 associates.
- Mitigated business risks by working closely with staff members and assessing performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to sales demands.
- Managed and oversaw Physical Inventory process bi-annually.
- Developed, coached and mentored 20 direct reports including department managers.
Associate Store Team Leader
Whole Foods Market, Inc
06.2003 - 12.2008
- Helped build a successful team of 230 team members to open the largest Northern California store in 2006.
- Implemented community relations plans to promote the new store to bring in business..
- Maintained a successful Green Mission team while opening a new store.
- Developed and mentored the Associate Team Leader group.
- Supported the Store Team Leader (SM) in all areas of operations and Regional programs.
- Forecasted weekly sales projections for all departments in the store.
- Managed monthly physical inventories to achieve positive results and trouble shot negative results.
- Collaborated with the other ASTL to support local vendor product throughout the store.
General Manager
Staples Stores
06.2001 - 06.2003
- Reduced shrink from 3.0% to 1.35% in a year.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Collaborated closely with support managers and department managers to improve the operations of the store.
- Effectively managed 20 employees.
- Hired, trained and developed employees.
- Held daily rally meetings to communicate information, set goals and acknowledge associates positive work performance.
Store Manager
Safeway Stores
10.1985 - 05.2001
- Effectively managed over 100 employees in a store.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Worked closely with District Manager and District Merchandisers to improve operation of store.
- Opened new stores and completed successful remodels.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Business Administration And Management
California State University - Sacramento
Sacramento, CASkills
- Inventory Control
- Superior Customer Service
- Operations management/Store operations
- Outstanding communication skills
- Conflict resolution skills
- Team oriented/collaboration
- Merchandising
- Employee development
- Shrink Reduction
- Process Development and Streamlining
Timeline
Deli/Bakery Team Leader
Walmart Stores, INC
04.2022 - Current
Assistant Store Manager (ASM)
Walmart Stores, INC
11.2018 - 03.2022
Manager in Training
CVS Stores
12.2017 - 10.2018
Store Manager
Rite Aid Stores
11.2016 - 11.2017
Store Manager
Orchard Supply Hardware LLC
06.2013 - 09.2016
Operations Manager
Lowe's Stores
01.2009 - 03.2013
Associate Store Team Leader
Whole Foods Market, Inc
06.2003 - 12.2008
General Manager
Staples Stores
06.2001 - 06.2003
Store Manager
Safeway Stores
10.1985 - 05.2001
Business Administration And Management
California State University - Sacramento
Similar Profiles
Matthew PrillwitzMatthew Prillwitz
Team Lead, Asset Protection at Walmart Stores, INCTeam Lead, Asset Protection at Walmart Stores, INC
Julia ChambersJulia Chambers
Market People Partner - Neighborhood Markets at Walmart Stores, IncMarket People Partner - Neighborhood Markets at Walmart Stores, Inc
Shirley M CarusoShirley M Caruso
Cashier at Walmart Stores, IncCashier at Walmart Stores, Inc
Katherine MooreKatherine Moore
Digital Coach at Walmart Stores, INCDigital Coach at Walmart Stores, INC
Mackenzie BebeeMackenzie Bebee
Sales Associate at California Tan Tanning SalonSales Associate at California Tan Tanning Salon