Randy Allen
Campbell,CA
Summary
To obtain a management position with a progressive company to utilize my leadership, problem solving and customer service skills to advance upward within the company.
Overview
11
11
years of professional experience
Work History
Deli/Bakery Team Leader
Walmart Stores, INC
San Jose, CA
04.2022 - Current
- Supervised staff to ensure quality customer service and adherence to safety standards.
- Managed 10 associates.
- Ensured both departments were operating efficiently, profitable and well staffed in order to provide excellent customer service.
- Drove sales to double digit comp over previous year.
Assistant Store Manager
Walmart Stores, INC
Morgan Hill/Milpitas, CA
11.2018 - 03.2022
- Delivered comprehensive training, coaching, and development for 6 Team Leaders and 15 associates spanning various departments to enhance customer service quality.
- Prepared departments for a successful inventory.
- Responded to customer concerns, working with other ASM's to raise customer satisfaction ratings.
- Maintained effective communication channels with vendors resulting in timely product shipments.
Manager in Training
CVS Stores
Palo Alto, CA
12.2017 - 10.2018
- Oversaw daily store opening and closing procedures.
- Used data from company reports to assess sales, gross profit, and inventory activities.
- Improved sales in the grocery department by 15% over previous year.
- Devised strategies to optimize operational oversight, drive store's business growth and streamline processes.
Store Manager
Rite Aid Stores
Pacifica, CA
11.2016 - 11.2017
- Achieved a sales growth of 10% from the previous year.
- Collaborated effectively with ASM to identify key areas for improvement within the store, leading to successful implementation of an execution plan.
- Achieved a 10% reduction in payroll and expense costs by effective management.
- Effectively planned store schedules by taking into account projected customer volumes, employee competencies, and service demands.
Store Manager
Orchard Supply Hardware LLC
Fremont, CA
06.2013 - 09.2016
- Consistently achieved and surpassed sales targets on a daily, weekly, monthly, quarterly, and annual basis.
- Conducted evaluations for associates and salaried assistant managers.
- Sustained an accident-free workplace for over two years by organizing and leading monthly safety meetings to promote a strong safety culture.
- Implemented strategic merchandising tactics to optimize store revenue.
Education
Some College (No Degree) - Business Administration And Management
CSUSacramento
Sacramento, CASkills
- Inventory Control
- Operations management/Store operations
- Superior Customer Service
- Outstanding communication skills
- Conflict resolution skills
- Team oriented/collaboration
- Employee development
- Shrink reduction
- Process development and streamlining
- Merchandising
Timeline
Deli/Bakery Team Leader
Walmart Stores, INC
04.2022 - Current
Assistant Store Manager
Walmart Stores, INC
11.2018 - 03.2022
Manager in Training
CVS Stores
12.2017 - 10.2018
Store Manager
Rite Aid Stores
11.2016 - 11.2017
Store Manager
Orchard Supply Hardware LLC
06.2013 - 09.2016
Some College (No Degree) - Business Administration And Management
CSUSacramento
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