Randy Alston
Myrtle Beach,SC
Summary
Accomplished Store Manager with a proven track record at Circle K, adept in retail inventory management and customer relations. Spearheaded initiatives that significantly minimized shrinkage and enhanced customer satisfaction. Excelled in team leadership, fostering a culture of proactive communication and positive feedback, while mastering multitasking and organization to drive store success.
Overview
35
35
years of professional experience
Work History
Store Manager
Circle K
09.2000 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Store Manager
Scotchman
02.1999 - 01.2000
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Revco/Cvs
03.1990 - 08.1999
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
Education
Travel Industry
Act Travel School
Pompano Beach, FL09-1990
High School Diploma -
Camden High
Camden, SC06-1989
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Team leadership and coaching
- Retail inventory management
- Shift scheduling
- POS systems
- Recruitment and hiring
- Operations management
- Supply ordering
- Store displays
- Policies and procedures
Timeline
Store Manager
Circle K
09.2000 - Current
Store Manager
Scotchman
02.1999 - 01.2000
Store Manager
Revco/Cvs
03.1990 - 08.1999
Travel Industry
Act Travel School
High School Diploma -
Camden High
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