Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Randy Arguinzoni

Fort Lauderdale,FL

Summary

Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

24
24
years of professional experience

Work History

Territory Sales Manager

Hardware Imagination-Tech
Pompano Beach, FL
03.2016 - Current
  • Developed sales plans designed to achieve revenue targets and business objectives.
  • Presented products and services to prospective customers.
  • Attained annual quota by achieving and surpassing
  • Boosted division performance by maximizing territory customer base and profit percentages
  • Expanded territory by successfully cold-calling retail leadership and negotiating profitable contracts.
  • Created sales opportunities through cold-calling and other promotional activities.
  • Researched and analyzed data and reports to identify trends and optimal sales strategies.
  • Assisted customers with product selection based on their individual needs.
  • Discovered sales opportunities by showcasing products and services to interested clients.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Penetrated new markets by investigating competitor products, services and trends.
  • Provided technical advice and product training to customers and staff on product features, benefits, and uses.
  • Resolved customer complaints promptly by providing accurate information about products or services.
  • Created and managed relationships with key customers in the region.
  • Prepared weekly and monthly reports on sales performance against targets.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
  • Conducted market research to identify new business opportunities within the territory.
  • Participated in trade shows, conferences, seminars, and other events to promote products or services.
  • Stayed current on competitor sales, prices and products.
  • Negotiated pricing, terms, and implementation dates.
  • Maintained a detailed database of customers including contact information, order history, preferences.
  • Engaged in cold calling activities to generate leads for potential new customers.
  • Resolved customer complaints regarding sales and service.

Inside Sales Manager

Richelieu Hardware
Pompano Beach, FL
10.2012 - 12.2015
  • Fielded customer feedback and complaints.
  • Managed team of 2 sales specialists that contacted partners through phone calls, emails, mailings, faxes and seminars to communicate company initiatives.
  • Provided technical support when needed for customers who had questions about products or services.
  • Monitored employee productivity and motivated team to meet daily goals.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Developed and implemented effective sales strategies to increase revenue.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Scheduled regular team meetings to discuss current projects, provide updates on progress and share best practices.
  • Monitored daily sales activities of the inside sales team members through reports generated from the CRM system.
  • Established strong relationships with key customers by providing timely responses to inquiries, addressing concerns and resolving issues quickly.
  • Analyzed customer data to identify potential opportunities for growth in new markets.
  • Resolved customer complaints regarding sales and service.
  • Participated in weekly strategy sessions with executive leadership team to brainstorm new ideas for growth initiatives.
  • Identified areas where processes could be improved within the organization in order to streamline operations.
  • Communicated with repeat customers to build long-term relationships.
  • Maintained accurate records of all customer interactions using CRM software.
  • Researched competitive products in order to stay informed of market trends and industry developments.
  • Coached, developed and motivated team to achieve revenue goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.
  • Answered approximately 30 calls per shift to assist with customer questions and concerns.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered products to customer locations on time.
  • Maintained updated knowledge through continuing education and advanced training.

Counter Sales/Outside Sales Representative

TREND DISTRIBUTERS
Dania Beach, FL
02.2000 - 10.2011
  • Operated register, handled cash and processed credit card transactions.
  • Assisted customers in selecting items to meet their needs.
  • Greeted customers to determine wants or needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Provided advice on products, services, and promotions to customers.
  • Verified that all transactions were completed accurately before closing out each sale.
  • Ensured shelves were stocked with the correct merchandise.
  • Organized store displays to maximize visibility of products for customers.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Prepared daily reports of sales activity for management review.
  • Greeted customers and provided excellent customer service.
  • Responded promptly to customer inquiries via phone or email.
  • Analyzed sales presentations to communicate product quality and market comparison.
  • Organized sale calls with customers and vendors.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Prepared detailed reports on sales activities including forecasts and budgets.
  • Maintained open communication with leadership to facilitate business development.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed promotional materials such as brochures or flyers for marketing purposes.
  • Closed product sales to increase revenue and build client loyalty.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Listened to customer needs to identify and recommend best products and services.
  • Educated customers on product features and technical details to highlight benefits.
  • Adhered strictly to all applicable laws governing business operations in assigned territory.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Conducted market research to identify new opportunities and develop target customer profiles.
  • Monitored industry trends and kept abreast of new developments in the marketplace.
  • Maintained knowledge of current product offerings and pricing structures.
  • Created customized presentations for prospective clients based on their needs.
  • Attended trade shows and sales conferences to network and obtain new business relationships.
  • Identified customer needs by asking questions and advising on best solutions.

Education

Associate of Arts - Business Administration

Broward Community College
Davie, FL
05-1999

Skills

  • New Account Development
  • Account Servicing
  • Territory and Account Management
  • Sales Closing
  • Business Growth and Retention
  • Sales Presentations
  • Product Sales Expertise
  • Closing Techniques
  • Contract Negotiation
  • Product Demonstration

Affiliations

  • Golf
  • Traveling
  • Cooking

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Territory Sales Manager

Hardware Imagination-Tech
03.2016 - Current

Inside Sales Manager

Richelieu Hardware
10.2012 - 12.2015

Counter Sales/Outside Sales Representative

TREND DISTRIBUTERS
02.2000 - 10.2011

Associate of Arts - Business Administration

Broward Community College

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Randy Arguinzoni