Randy Arthur
Aberdeen,MD
Summary
Dynamic supervisor with a proven track record at General Motors Co, excelling in training and mentoring staff while enhancing operational efficiency. Skilled in inventory control and conflict resolution, I foster a collaborative environment that drives team success and improves customer satisfaction. Committed to maintaining high safety standards and achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Lyles Cleaning Services
2025 - Current
- Supervised cleaning staff, ensuring adherence to safety protocols and operational standards.
- Trained new employees on cleaning techniques and equipment usage for optimal performance.
- Monitored inventory levels of cleaning supplies, coordinating restocking as needed.
- Conducted quality control inspections to maintain high service standards and client satisfaction.
- Resolved customer complaints promptly, fostering strong client relationships and trust.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Lot Attendant
Bob Bell Chevrolet-nissan
11.2022 - 05.2025
- Coordinated the movement of vehicles to optimize space and improve accessibility for customers.
- Managed inventory of keys and documents, ensuring accuracy and security at all times.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
- Followed safety protocols for personal, guest and automobile safety.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Enhanced customer satisfaction with quick, courteous service when locating and retrieving vehicles.
Supervisor
RailPlan International
09.2020 - 10.2022
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
- Managed inventory levels, coordinating with suppliers to maintain adequate stock availability.
- Facilitated cross-departmental communication to streamline project workflows and enhance collaboration.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Collected, arranged, and input information into database system.
- Observed packing operations to verify conformance to specifications.
Supervisor
GGB Berings
04.2017 - 08.2020
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on efficient machinery operation and best practices.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
- Facilitated cross-departmental communication to streamline project workflows and enhance collaboration.
- Developed and maintained operational reports to track productivity and identify areas for improvement.
- Led safety meetings, reinforcing compliance with occupational health regulations among staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Observed packing operations to verify conformance to specifications.
Supervisor
General Motors Co
04.1977 - 06.2007
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on efficient machinery operation and best practices.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
- Led safety meetings, reinforcing compliance with occupational health regulations among staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
Education
High School Diploma - General
Kenwood High School
Baltimore, MD05.1974
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Inventory control
- Staff development
- Staff discipline
- Processes and procedures
- Conflict resolution
- Inventory oversight
- Payroll processing
- Problem-solving
- Multitasking Abilities
- Time management
- Effective communication
- Active listening
- Self motivation
- Reliability
- Teamwork
- Team leadership
Timeline
Lot Attendant
Bob Bell Chevrolet-nissan
11.2022 - 05.2025
Supervisor
RailPlan International
09.2020 - 10.2022
Supervisor
GGB Berings
04.2017 - 08.2020
Supervisor
General Motors Co
04.1977 - 06.2007
High School Diploma - General
Kenwood High School
Supervisor
Lyles Cleaning Services
2025 - Current