Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randy Bevins

Vero Beach,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Friendly Sales Advisor knowledgeable about real estate asset protection products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 20 years in Mortgage Lending, Insurance and Personal Real Estate Investing, Small Business Owner, Franchise Owner.

Overview

5
5
years of professional experience

Work History

Advisor

Royal Legal Solutions
11.2018 - 09.2023
  • Built and maintained relationships with clients to provide ongoing support.
  • Trained new and existing employees on customer service best practices to improve overall customer handling skills.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Improved processes by recommending operational changes.
  • Gathered and analyzed customer feedback to inform product and service improvements.
  • Monitored customer service operations to confirm compliance with quality standards.
  • Promoted customer loyalty programs to increase customer retention and repeat purchases.
  • Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Trained and mentored new sales representatives.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Assessed client's viability for financial services and facilitated closings and referrals.
  • Educated clients on financial topics and best practices.

Education

Associates - Business

Lorain County Community College
Elyria, OH

Skills

  • Relationship Building
  • Decision-Making
  • Problem-Solving
  • Attention to Detail

Timeline

Advisor

Royal Legal Solutions
11.2018 - 09.2023

Associates - Business

Lorain County Community College
Randy Bevins