Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Work Availability
Software
Timeline
TruckDriver

Randy Birdwell

Fort Worth,Texas

Summary

Accomplished Vice President of Operations at CKJ Transport, adept in strategic planning and execution, significantly enhancing operational culture and profitability. Expert in identifying efficiency inadequacies and plan development for positive outcomes. Excels in fostering customer relations and leading teams to peak performance. Achieved substantial revenue growth by implementing innovative marketing strategies and cost-saving measures. Demonstrates exceptional facilities management and leadership skills, driving results and exceeding employer expectations.

Overview

25
25
years of professional experience

Work History

Vice President of Operations

CKJ Transport
06.2016 - Current
  • Responsible for profit / loss of multiple teams at various terminal locations - Management, Dispatch, Sales, Marketing, Customer Service, Recruiting, Maintenance, Lease Division, Brokerage Groups
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
  • Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics
  • Prepared annual budgets with controls to prevent overages
  • Streamlined operations by identifying inefficiencies and implementing process improvements
  • Increased profitability with cost control measures and revenue generation initiatives
  • Designed and implemented innovative retention programs (Celebrated Driver, Driver Mentor, and Management Performance) to increase employee loyalty and reduce turnover rate
  • Executed new business strategies, increasing revenue, and effectively creating a new fleet and customer base
  • Negotiated price and service contracts with customers, brokers, and vendors to decrease expenses and increase profit
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Managed marketing, recruiting, and DOT compliance files database programs
  • Integrated marketing plans to reach wider audience and push business prospects closer to conversion
  • Hands-on approach for training and supporting team members to maintain high productivity and performance metrics. Reduced driver turnover rate >50%
  • Approve high level expenditures
  • Build / conduct presentations for executive meetings and Management Retreat functions
  • Successful relocation / start-up of six terminal locations

Area Manager DFW West

CKJ Transport
03.2012 - 06.2016
  • Led a multi-location management team to consistently achieve company goals while fostering core company values in a positive work environment
  • Responsible for daily operations of multiple terminal company trucks, owner operators, and broker fleets, ensuring timely completion of load coverage
  • Established and maintained permit program, vendor agreements, and volume discounts program
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
  • Designed and implemented the Management In Training program targeting emerging leaders within the organization
  • Reviewed all cost saving initiatives relating to facilities, equipment, employees, and maintenance shops
  • Maintained DOT compliance for DQ and maintenance files, company and lease, trucks and drivers
  • Claims investigation / resolution, accident response team, safety concerns response
  • Execute terminal manager daily functions when necessary
  • Opened new truck terminal in Saginaw TX 2012, Euless, TX 2015


Sales Manager

CKJ Transport
05.2010 - 03.2012
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Communicated product quality and market comparisons by creating sales presentations
  • Increased sales revenue by developing and implementing effective sales strategies
  • Established relationship with a top tier customer accounting for 20-30% annual revenue
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups
  • Texas Highway Letting bids for all state construction projects
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
  • Collaborated with customer service and dispatch to ensure customer deliveries and requests were completed in a timely manner

Terminal Operations Manager

CKJ Transport
08.2006 - 05.2010
  • Managed 55 truck terminal operations staff and kept employees compliant with company policies and procedures
  • True hands-on daily involvement dispatching, routing, and ticketing all freight movement
  • Recruiting, interviewing, hiring, and disciplining drivers and shop workers
  • Texas Unemployment filings and hearings
  • Assisted with diagnosing and repairing mechanical issues and facility repairs
  • Maintained all DOT compliance DQ files, Log books, Maintenance records, DVIR's, Drug screens, MCSAP's, and conducting VOE's
  • Oversee fuel and parts deliveries and inventories, and supply chain operations to achieve timely and accurate delivery of goods and services
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Developed and implemented strategies to maximize customer satisfaction
  • Responsibilities included contracting Owner Operators, inspecting equipment, qualifying drivers
  • Fostered strong relationships with vendors, suppliers, carriers, and regulatory agencies for seamless coordination of terminal activities
  • Relocated terminal to Midlothian, TX

Education

Associate of Applied Science - Logistics And Supply Chain Management

Tarrant County College District
Fort Worth, TX
05.2016

Associate of Applied Science - Warehouse Management

Tarrant County College District
Fort Worth, TX
02.2016

Skills

  • Strategic planning and execution
  • Cost analysis and savings
  • Facilities Management
  • Operations Management
  • Budget Development
  • Effective leader
  • Marketing Strategies
  • Customer Service Management
  • Data Management
  • Recruitment
  • Program Administration
  • Customer Relations

Additional Information

  • Current member - TXTA DFW Steering Committee
  • Class A CDL with Medical Certificate
  • Programs

Tenstreet - Lytx / DriveCam - TMW - TMT / Transman

ComData - ClearingHouse - DISA - Samsara - FuelMan

FuelSoft

MS Office Excel, Word, PowerPoint



Certification

  • Texas Department of Public Safety Mechanics Certification Course, Texas A&M University- 1997
  • Certified Safety Supervision of Motor Fleet Training, Texas A&M University - 1997
  • Federal Motor Carrier Safety Regulations Training - 1997

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Samsara

Tenstreet

Lytx / DriveCam

TMW

TMT / Transman

FuelMan

DISA

Timeline

Vice President of Operations

CKJ Transport
06.2016 - Current

Area Manager DFW West

CKJ Transport
03.2012 - 06.2016

Sales Manager

CKJ Transport
05.2010 - 03.2012

Terminal Operations Manager

CKJ Transport
08.2006 - 05.2010

Associate of Applied Science - Logistics And Supply Chain Management

Tarrant County College District

Associate of Applied Science - Warehouse Management

Tarrant County College District

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Randy Birdwell